Website blocked due to notificationLoop: How can we get this fixed?

[adminUnblocker]

Hi, looks like malwarebytes is incorrectly tagging our website as a Scam website because of "notificationLoop". I haven't been able to find a lot of information regarding this online but I am assuming it's because of browser notifications? In our situation, these notifications are crucial for our users and delivered via their consent so I would like to request you to whitelist our domain: https://*.aceup.com

Thank you for your help!

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.

Notification loops and Alert loops are favorite techniques of many types of scams.  They get your attention, keep your attention, and usually try to scare you into clicking a magic button or making a phone call to part with your money.  We take great pride in going after them, but there are false positives such as yours.  Its not that you use them, but how often you use them.  If you could tone it down or space them out further, it would likely be better for all.  At some point, browser vendors will likely start targeting their overuse as well, and their defense tactics could conceivably be more aggressive than ours.

[dcarter73]

I have the same problem on my client portal website.

Website blocked due to excessive notification requests

Website blocked: portal.mysite.com

Malwarebytes Browser Guard blocked this website because it may contain scam activity.

We strongly recommend you do not continue.

I have Attached the screenshot, Please Whitelist... I do mot have any clickbait on my site.

 

[Porthos]

1 hour ago, dcarter73 said:

I have Attached the screenshot

It appears you edited the screenshot. We need the unedited screenshot.

[dcarter73]

Original Shot..Thanks!

[Porthos]

I will ask @thisisu to investigate your issue.

[dcarter73]

2 hours ago, Porthos said:

I will ask @thisisu to investigate your issue.

Thank You!

[AdvancedSetup]

Are you still seeing this block? I'm not able to duplicate it in my browsers.

https://portal.serenitycreationsonline.com/

 

[dcarter73]

On 12/3/2022 at 10:46 PM, AdvancedSetup said:

Are you still seeing this block? I'm not able to duplicate it in my browsers.

https://portal.serenitycreationsonline.com/

 

Yes, still blocked, but only after I try to sign in... all browsers and devices.

[Porthos]

6 minutes ago, dcarter73 said:

Yes, still blocked, but only after I try to sign in... all browsers and devices.

This is why we could not replicate the issue. It only happens on sign in.

@thisisu@gatortail

[thisisu]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.

 

[dcarter73]

On 12/3/2022 at 10:46 PM, AdvancedSetup said:

Are you still seeing this block? I'm not able to duplicate it in my browsers.

https://portal.serenitycreationsonline.com/

 

Thank You! It is cleared.