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computer crashes when i run malwarebytes


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  • Root Admin

Please note that this computer has been hit by a RANSOMWARE ATTACK - I don't believe there is an available decrypter for this variant.

2021-09-01 23:58 - 2021-06-10 13:19 - 000023048 _____ C:\Users\pc\Downloads\vergi ödevi.docx.lqqw
2021-09-01 23:58 - 2021-06-10 13:18 - 000031852 _____ C:\Users\pc\Downloads\vergi ödev.docx.lqqw
2021-09-01 23:58 - 2021-06-04 14:52 - 000014447 _____ C:\Users\pc\Downloads\MÜLTECİ HUKUKU VİZE SINAVI.docx.lqqw
2021-09-01 23:58 - 2021-06-04 14:49 - 000050168 _____ C:\Users\pc\Downloads\MÜLTECİ HUKUKU VİZE SINAVI.docx.lqqw
2021-09-01 23:58 - 2021-02-04 13:58 - 002252342 _____ C:\Users\pc\Downloads\KIYAK.mp3.lqqw
2021-09-01 23:58 - 2021-02-04 13:49 - 009804680 _____ C:\Users\pc\Downloads\yayay.mp3.lqqw
2021-09-01 23:58 - 2021-01-25 00:02 - 076027864 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-25T000251.532.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:57 - 371839692 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T235708.851.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:42 - 235928545 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T234205.238.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:38 - 229875815 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233822.333.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:36 - 295310972 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233606.213.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 235548596 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233358.223.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 189823402 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233322.638.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 042803415 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233302.156.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:29 - 339424008 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232946.069.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:21 - 157125391 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232141.819.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:21 - 081393540 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232118.407.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:20 - 075352396 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232058.066.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:18 - 125534290 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231814.963.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:17 - 138147672 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231742.658.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:12 - 062883037 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231228.227.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:11 - 098776648 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231130.940.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:08 - 214606195 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230803.399.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:04 - 089285206 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230433.511.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:00 - 181023567 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230045.787.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:56 - 116039398 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T225636.038.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:52 - 059224455 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T225248.308.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:42 - 168813667 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T224241.570.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:42 - 152138257 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T224230.402.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:31 - 116951322 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T223121.191.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:26 - 223046142 _____ C:\Users\pc\Downloads\iCloud Photos (99).zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:25 - 684902295 _____ C:\Users\pc\Downloads\iCloud Photos (98).zip.lqqw
2021-09-01 23:58 - 2021-01-24 21:50 - 245547361 _____ C:\Users\pc\Downloads\iCloud Photos (92).zip.lqqw
2021-09-01 23:58 - 2021-01-19 15:56 - 000367273 _____ C:\Users\pc\Downloads\Tüketici Hukuku Ders Notları.pages.zip.lqqw
2021-09-01 23:58 - 2020-12-15 20:55 - 000013268 _____ C:\Users\pc\Downloads\İmar Hukuku Ara Sınav Ödevi (3).docx.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 001010058 _____ C:\Users\pc\Downloads\null.pdf.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 000475664 _____ C:\Users\pc\Downloads\m2011-93-694.pdf.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 000018560 _____ C:\Users\pc\Downloads\İmar Hukuku Ara Sınav Ödevi (2).docx.lqqw

ETC... ETC..

 

We can clean up the computer but we will not be able to recover, restore your files. You will need to recover your files from a backup.

However, please fully read the information posted from the link below just in case they can help.

https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/

 

After reading the information from the other site let me know what you'd like to do.

Thank you

 

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1 minute ago, AdvancedSetup said:

Please note that this computer has been hit by a RANSOMWARE ATTACK - I don't believe there is an available decrypter for this variant.

2021-09-01 23:58 - 2021-06-10 13:19 - 000023048 _____ C:\Users\pc\Downloads\vergi ödevi.docx.lqqw
2021-09-01 23:58 - 2021-06-10 13:18 - 000031852 _____ C:\Users\pc\Downloads\vergi ödev.docx.lqqw
2021-09-01 23:58 - 2021-06-04 14:52 - 000014447 _____ C:\Users\pc\Downloads\MÜLTECİ HUKUKU VİZE SINAVI.docx.lqqw
2021-09-01 23:58 - 2021-06-04 14:49 - 000050168 _____ C:\Users\pc\Downloads\MÜLTECİ HUKUKU VİZE SINAVI.docx.lqqw
2021-09-01 23:58 - 2021-02-04 13:58 - 002252342 _____ C:\Users\pc\Downloads\KIYAK.mp3.lqqw
2021-09-01 23:58 - 2021-02-04 13:49 - 009804680 _____ C:\Users\pc\Downloads\yayay.mp3.lqqw
2021-09-01 23:58 - 2021-01-25 00:02 - 076027864 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-25T000251.532.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:57 - 371839692 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T235708.851.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:42 - 235928545 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T234205.238.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:38 - 229875815 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233822.333.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:36 - 295310972 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233606.213.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 235548596 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233358.223.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 189823402 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233322.638.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:33 - 042803415 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T233302.156.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:29 - 339424008 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232946.069.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:21 - 157125391 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232141.819.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:21 - 081393540 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232118.407.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:20 - 075352396 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T232058.066.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:18 - 125534290 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231814.963.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:17 - 138147672 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231742.658.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:12 - 062883037 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231228.227.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:11 - 098776648 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T231130.940.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:08 - 214606195 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230803.399.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:04 - 089285206 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230433.511.zip.lqqw
2021-09-01 23:58 - 2021-01-24 23:00 - 181023567 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T230045.787.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:56 - 116039398 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T225636.038.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:52 - 059224455 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T225248.308.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:42 - 168813667 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T224241.570.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:42 - 152138257 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T224230.402.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:31 - 116951322 _____ C:\Users\pc\Downloads\iCloud Photos - 2021-01-24T223121.191.zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:26 - 223046142 _____ C:\Users\pc\Downloads\iCloud Photos (99).zip.lqqw
2021-09-01 23:58 - 2021-01-24 22:25 - 684902295 _____ C:\Users\pc\Downloads\iCloud Photos (98).zip.lqqw
2021-09-01 23:58 - 2021-01-24 21:50 - 245547361 _____ C:\Users\pc\Downloads\iCloud Photos (92).zip.lqqw
2021-09-01 23:58 - 2021-01-19 15:56 - 000367273 _____ C:\Users\pc\Downloads\Tüketici Hukuku Ders Notları.pages.zip.lqqw
2021-09-01 23:58 - 2020-12-15 20:55 - 000013268 _____ C:\Users\pc\Downloads\İmar Hukuku Ara Sınav Ödevi (3).docx.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 001010058 _____ C:\Users\pc\Downloads\null.pdf.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 000475664 _____ C:\Users\pc\Downloads\m2011-93-694.pdf.lqqw
2021-09-01 23:58 - 2020-12-15 18:53 - 000018560 _____ C:\Users\pc\Downloads\İmar Hukuku Ara Sınav Ödevi (2).docx.lqqw

ETC... ETC..

 

We can clean up the computer but we will not be able to recover, restore your files. You will need to recover your files from a backup.

However, please fully read the information posted from the link below just in case they can help.

https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/

 

After reading the information from the other site let me know what you'd like to do.

Thank you

 

only this files have the virus? my other photos are safe? i really need my files

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  • Root Admin

I'm sorry, but if you don't have them backed up to an external drive or online backup it is very unlikely you'll ever get the data back.

There is no way for anyone to decrypt your data without the private key from the threat actors that wrote the attack.

Go read up all you can from this link.

https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/

Thank you

 

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  • Root Admin

I'm sorry @sertac - I do empathize with you but at this time there is no good news for you.

 

I went and checked on your specific infection. At this time there is no way to get your files back.

Take and image the hard drive to an external USB drive or take the drive out and replace it and put in a new drive and reinstall Windows.

Then setup good security and backups so this does not happen again in the future.

Edited by AdvancedSetup
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  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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