Our website blocked

[ariesike]

Hi~

Our online site url is being blocked by Malwarwbytes Browser Guard.

The site is a URL that downloads images to the map service and does not post malicious files.

We are receiving customer CS because of Malwarwbytes Browser Guard blocking, and our service is being adversely affected.

Please unblock our CDN URL.

hxxps://map3.daumcdn.net/map_hybrid_hd/2106wof/L6/248/111.png

[ariesike]

Please refer to Virustotal scan results below.

The scan results are clean.

https://www.virustotal.com/gui/url/3f8c03dcf47ed34b2adfdadc43d17d6c9fd876093bfda4f7bd855476bcb074db/detection

 

[JPopovic]

Hello,

This is a Browser Guard block. I will alert the proper team to investigate.

Thank you!

@gonzo

[gonzo]

There was a similar block which I whitelisted on your map0 subdomain on the same server.  I just modified the whitelist entry to include the entire domain.  It will take 15-30 minutes to work its way out into the field.  Please let me know whether this has been a successful change.  If not, I will need a list of the various subdomains you have so that I can whitelist each of them (which I would prefer not to do).

[ariesike]

@gonzo 

Thank you for your quick reply.
After clearing the browser cache and accessing the URL(map3.daumcdn.net), the URL can be accessed correctly.

Below is a list of our Map service CDN addresses. Please add them to the whitelist as well.

map.daumcdn.net
map0.daumcdn.net
map1.daumcdn.net
map2.daumcdn.net
map3.daumcdn.net
map4.daumcdn.net

Thanks.

[gonzo]

I have created whitelist entries for the remaining subdomains, so your users should not have any more surprises.  Please allow 15-30 minutes for whitelisting to take effect.