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  • Root Admin

Hello @Otavio and :welcome:

Please go to Control Panel, Programs, Programs and Features and uninstall the following

Java 8 Update 131
SpyHunter 5


Then restart the computer


Are you still using this software from 2012 ?

HKLM\Software\...\Authentication\Credential Providers: [{5355DA8C-FE32-49b4-A567-A67535C86592}] -> C:\Program Files\CSR\CSR Harmony Wireless Software Stack\BLEtokenCredentialProvider.dll [2012-03-22] (Cambridge Silicon Radio Ltd. -> Cambridge Silicon Radio Limited)

R2 BtSwitcherService; C:\Program Files\CSR\CSR Harmony Wireless Software Stack\BtSwitcherService.exe [64216 2012-03-22] (Cambridge Silicon Radio Ltd. -> Cambridge Silicon Radio Limited)




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  • Root Admin

After you have removed the items above and restarted the computer please run the following fix



Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix all network settings will be reset to factory defaults including the firewall


The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.




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Hi, sorry for the delay, I was out yesterday.

I ran the tool and on restart, Powershell now executes something while reporting a message. I attached a print of this, the english translation of the message is:

recording web request
recording request stream (number of bytes written

Also attached are the files after running FRST and Malwarebytes again. Strangely, Malwarebytes opens only if I run it as administrator.


Addition.txt FRST.txt Malwarebytes.txt

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  • Root Admin
  • Solution

Please save the attached file FIXLIST.TXT to the same folder, location as FRST64

Then run FRST64 and click on the FIX button and let it run as before.

Once completed please find and post back the new FIXLOG.txt file.


Thanks @Otavio


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6 hours ago, AdvancedSetup said:

Please save the attached file FIXLIST.TXT to the same folder, location as FRST64

Then run FRST64 and click on the FIX button and let it run as before.

Once completed please find and post back the new FIXLOG.txt file.

fixlist.txt 9.7 kB · 1 download

Thanks @Otavio


It worked! Now everything is fine! Thanks for the terrific support.

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  • Root Admin

Hello @Otavio

Please run the following for me. We're not quite done yet.


SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications.

  • Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • and save the tool on the desktop.
  • If Windows's  SmartScreen block that with a message-window, then
  • Click on the MORE INFO spot and over-ride that and allow it to proceed.
  • This tool is safe.   Smartscreen is overly sensitive.
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt




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  • Root Admin

Thank you for the log @Otavio

Please uninstall, update, or otherwise address the following issues as appropriate for you.


--------------------------- [ OtherUtilities ] ----------------------------
PuTTY release 0.69 (64-bit) v. Warning! Download Update

NVIDIA GeForce Experience v. Warning! Download Update

VMware Workstation v.15.5.1 Warning! Download Update

Oracle VM VirtualBox 6.1.4 v.6.1.4 Warning! Download Update

------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 5.30 (64-bit) v.5.30.0 Warning! Download Update

-------------------------------- [ Media ] --------------------------------
HandBrake 1.3.1 v.1.3.1 Warning! Download Update

------------------------------- [ Browser ] -------------------------------
Mozilla Firefox 89.0.1 (x64 pt-BR) v.89.0.1 Warning! Download Update


---------------------------- [ UnwantedApps ] -----------------------------
VdhCoApp 1.6.3 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.




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  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you



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