Otavio Posted August 11, 2021 ID:1474088 Share Posted August 11, 2021 Hello, Facing this issue, not solved by any of the AV I tried, neither Malwarebytes. Following the instructions in the thread the log files are attached. MalwareBytesLog.txt FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 11, 2021 Root Admin ID:1474100 Share Posted August 11, 2021 Hello @Otavio and Please go to Control Panel, Programs, Programs and Features and uninstall the following Java 8 Update 131 SpyHunter 5 RogueKiller Then restart the computer Are you still using this software from 2012 ? HKLM\Software\...\Authentication\Credential Providers: [{5355DA8C-FE32-49b4-A567-A67535C86592}] -> C:\Program Files\CSR\CSR Harmony Wireless Software Stack\BLEtokenCredentialProvider.dll [2012-03-22] (Cambridge Silicon Radio Ltd. -> Cambridge Silicon Radio Limited) R2 BtSwitcherService; C:\Program Files\CSR\CSR Harmony Wireless Software Stack\BtSwitcherService.exe [64216 2012-03-22] (Cambridge Silicon Radio Ltd. -> Cambridge Silicon Radio Limited) Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 11, 2021 Root Admin ID:1474101 Share Posted August 11, 2021 After you have removed the items above and restarted the computer please run the following fix Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix all network settings will be reset to factory defaults including the firewall The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 11, 2021 Root Admin ID:1474205 Share Posted August 11, 2021 Are you still with us @Otavio Please post back the logs once you have a moment to run the fix Thank you Link to post Share on other sites More sharing options...
Otavio Posted August 12, 2021 Author ID:1474371 Share Posted August 12, 2021 Hi, sorry for the delay, I was out yesterday. I ran the tool and on restart, Powershell now executes something while reporting a message. I attached a print of this, the english translation of the message is: recording web request recording request stream (number of bytes written ....) Also attached are the files after running FRST and Malwarebytes again. Strangely, Malwarebytes opens only if I run it as administrator. Addition.txt FRST.txt Malwarebytes.txt Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted August 12, 2021 Root Admin Solution ID:1474427 Share Posted August 12, 2021 Please save the attached file FIXLIST.TXT to the same folder, location as FRST64 Then run FRST64 and click on the FIX button and let it run as before. Once completed please find and post back the new FIXLOG.txt file. fixlist.txt Thanks @Otavio 1 Link to post Share on other sites More sharing options...
Otavio Posted August 12, 2021 Author ID:1474463 Share Posted August 12, 2021 6 hours ago, AdvancedSetup said: Please save the attached file FIXLIST.TXT to the same folder, location as FRST64 Then run FRST64 and click on the FIX button and let it run as before. Once completed please find and post back the new FIXLOG.txt file. fixlist.txt 9.7 kB · 1 download Thanks @Otavio It worked! Now everything is fine! Thanks for the terrific support. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 12, 2021 Root Admin ID:1474477 Share Posted August 12, 2021 Hello @Otavio Please run the following for me. We're not quite done yet. SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications. Download SecurityCheck by glax24 from here https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe and save the tool on the desktop. If Windows's SmartScreen block that with a message-window, then Click on the MORE INFO spot and over-ride that and allow it to proceed. This tool is safe. Smartscreen is overly sensitive. Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thanks Link to post Share on other sites More sharing options...
Otavio Posted August 14, 2021 Author ID:1474848 Share Posted August 14, 2021 Here we go. SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 15, 2021 Root Admin ID:1474939 Share Posted August 15, 2021 Thank you for the log @Otavio Please uninstall, update, or otherwise address the following issues as appropriate for you. --------------------------- [ OtherUtilities ] ---------------------------- PuTTY release 0.69 (64-bit) v.0.69.0.0 Warning! Download Update NVIDIA GeForce Experience 3.22.0.32 v.3.22.0.32 Warning! Download Update VMware Workstation v.15.5.1 Warning! Download Update Oracle VM VirtualBox 6.1.4 v.6.1.4 Warning! Download Update ------------------------------ [ ArchAndFM ] ------------------------------ WinRAR 5.30 (64-bit) v.5.30.0 Warning! Download Update -------------------------------- [ Media ] -------------------------------- HandBrake 1.3.1 v.1.3.1 Warning! Download Update ------------------------------- [ Browser ] ------------------------------- Mozilla Firefox 89.0.1 (x64 pt-BR) v.89.0.1 Warning! Download Update ---------------------------- [ UnwantedApps ] ----------------------------- VdhCoApp 1.6.3 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering. Thanks Link to post Share on other sites More sharing options...
Otavio Posted August 15, 2021 Author ID:1474962 Share Posted August 15, 2021 Thank you. Everything done! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 16, 2021 Root Admin ID:1475038 Share Posted August 16, 2021 Great, glad to hear. How is the computer running now? Are there still any signs of an infection or issue I can assist you with then before we finish up here @Otavio ? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 8, 2021 Root Admin ID:1483083 Share Posted October 8, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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