shutterbug Posted October 13, 2009 ID:142603 Share Posted October 13, 2009 My friend's computer recently got hit with Antivirus 2010. Im trying to use malwarebytes to get rid of it, but every time it tries to run it will close after 3 seconds. Then, if you try to use it again, it will say "Windows cannot access specified device, path, or file. You may not have permission to access the item" I have tried to reinstall using a different setup and .exe name, but to no avail. Is there anything else I can do without having to do a whole reformat? Thank you! Link to post Share on other sites More sharing options...
Blade81 Posted October 17, 2009 ID:144557 Share Posted October 17, 2009 Hi,Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 29, 2009 Root Admin ID:150868 Share Posted October 29, 2009 Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you. Link to post Share on other sites More sharing options...
Recommended Posts