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Hello @modfolder and :welcome:

 

My name is MKDB and I will assist you.

 

  • Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation.
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
  • As English is not my native language, please do not use slang or idoms. It may be hard for me to understand.

 

 

Your problem regarding Chrome Sync Data is based on adware or PUP (potentially unwanted program).

 

Please follow these instructions:

 

 

If you need further assistance, please let me know. We can have a closer look on your system if you like.

Thank you.

 

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Due to the lack of feedback, I do not follow this topic any longer.

 

If you need this topic again, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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