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Adware Cleaner won't start on windows 10


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So I never had this issue and now it just won't start, have the latest version available and it just doesn't start, I execute the program and it opens a msdos window that quickly disappears and nothing happens. I tried deleting the Adwarecleaner folder on C but that did nothing. No logs are created either.

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***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

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NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thanks

 

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1 hour ago, zherot said:

Here.

It is a good chance Avast is interfering. Uninstall it and restart computer. If it still does not run,

Please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in checking and cleaning your system of any threats. 

 

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27 minutes ago, zherot said:

I don't know if I want to uninstall my AV program.

Windows Defender will reengage. You can always reinstall after we get everything running correctly.

Avast has had incompatibility issues with Malwarebytes lately.

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13 minutes ago, zherot said:

I uninstalled avast and it still doesn't run, I have also restarted my PC and nothing.

Please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in checking and cleaning your system of any threats. 

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