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Octavo
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We received an email from a user malware bytes said that our site had a trojan virus. I checked multiple blacklists, our hosting support team, word fence scan and a sucuri scan and it shows no indication that we have any virus. What steps do we need to take to remove the site from your database? Thanks so much for your time!

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29 minutes ago, Octavo said:

We received an email from a user malware bytes said that our site had a trojan virus. I checked multiple blacklists, our hosting support team, word fence scan and a sucuri scan and it shows no indication that we have any virus. What steps do we need to take to remove the site from your database? Thanks so much for your time!

Hello, thanks for bringing this to our attention. We've reviewed the site again and have determined it no longer warrants being blocked so we've disabled the block in our database. 

Removal should be reflected in the next database update going out in a few hours or so.

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