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Windows Defender blocking Malwarebytes and Support tool download / install


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This is similar way of doing a script fix as the last.  The difference here is a more enlarged set of Defender registry entries to wholly disable Defender.

Please Close any open apps / windows you may have open before starting here.

This next set will involve some special steps.   So go real careful here.   We need to do the actual fix-attempt part while in Safe mode of Windows.

Please just only read this all the way down ...before you begin.   You may want to copy and Save these directions into a NOTEPAD file for later reference.

The custom script on this post is ONLY for this machine and NO other.   

Delete the old Fixlist.txt  on Downloads  that is there from before.

 

Then, Please Close / Exit any open work files   ( if you have any ongoing at this point).   Save any work.  Exit out of other open apps that you yourself started at this session.

This procedure will involve a Restart at the end of the run.

Save this scrpt file named FIXLIST.txt  to  Downloads folder.

Fixlist.txt

 

 

[   2   ]   NOW we need to Restart Windows into SAFE MODE  ( just SAFE mode)  . See this guide at Tenforums

https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

 

Now in SAFE mode.

Using File Explorer, go to   Downloads folder

  • RIGHT click on  FRST64.exe   and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run the tool. 
  • If the tool warns you the version is outdated, please download and run the updated version.
  • IF Windows prompts you about running this, select YES to allow it to proceed.

 

Click on FIX button.

 

When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.

 

The fact of the RESTART from the script run, will have effect of getting system back into Normal mode.   Hoping this run will be beneficial.     :D

Edited by Maurice Naggar
re-uploaded Fixlist
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Hi Drew.   Sorry I had uploaded a old file before.  I have now uploaded the proper one for my last set for the fix script.

Please go back and do the whole run like listed here

https://forums.malwarebytes.com/topic/276861-windows-defender-blocking-malwarebytes-and-support-tool-download-install/?do=findComment&comment=1471250

Thank you.   Do that as you get the chance.    Cheers.  :D

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Hello @drewdoesit     I encourage you to do this run.

Please Close any open apps / windows you may have open before starting here.

This next set will involve some special steps.   So go real careful here.   We need to do the actual fix-attempt part while in Safe mode of Windows.

Please just only read this all the way down ...before you begin.   You may want to copy and Save these directions into a NOTEPAD file for later reference.

The custom script on this post is ONLY for this machine and NO other.   

Delete the old Fixlist.txt  on Downloads  that is there from before.

 

Then, Please Close / Exit any open work files   ( if you have any ongoing at this point).   Save any work.  Exit out of other open apps that you yourself started at this session.

This procedure will involve a Restart at the end of the run.

Save this scrpt file named FIXLIST.txt  to  Downloads folder.

Fixlist.txt

 

[   2   ]   NOW we need to Restart Windows into SAFE MODE  ( just SAFE mode)  . See this guide at Tenforums

https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

 

Now in SAFE mode.

Using File Explorer, go to   Downloads folder

  • RIGHT click on  FRST64.exe   and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run the tool. 
  • If the tool warns you the version is outdated, please download and run the updated version.
  • IF Windows prompts you about running this, select YES to allow it to proceed.

 

Click on FIX button.

 

When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.

 

The fact of the RESTART from the script run, will have effect of getting system back into Normal mode.   Hoping this run will be beneficial.     :D

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  • 2 weeks later...

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Tips to help protect from infection

Thanks

 

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