ncmwhite Posted July 14, 2021 ID:1469306 Share Posted July 14, 2021 Hi My site is amotherbrand.com and its being blocked by Malwarebytes Browser Guard. I have been advised by my developer's security team that this is an error and this must be a false positive. Please can you rectify? Many thanks Link to post
Staff JPopovic Posted July 14, 2021 Staff ID:1469307 Share Posted July 14, 2021 Hello, Would you be able to provide a screenshot showing the block? Link to post
Staff JPopovic Posted July 14, 2021 Staff ID:1469319 Share Posted July 14, 2021 This domain appears to have been cleaned up, but since this is a BG block, I will move your topic to the correct section of the forum. Thank you! Link to post
gonzo Posted July 14, 2021 ID:1469380 Share Posted July 14, 2021 Please provide information about how I can reproduce the failure. I do not see it, so there must be a series of steps that will cause it to occur. Link to post
ncmwhite Posted July 14, 2021 Author ID:1469423 Share Posted July 14, 2021 Hi Gonzo, I was in the back end of my website trying to cancel a membership subscription (my site is a membership site)... then got the BG image? Many thanks Link to post
Solution gonzo Posted July 14, 2021 Solution ID:1469426 Share Posted July 14, 2021 ...which likely translates to a few warning messages that you were asking to do something that could not be reversed, hence you get alerts. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience. Link to post
ncmwhite Posted July 14, 2021 Author ID:1469427 Share Posted July 14, 2021 Great, thank you very much. Link to post
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