AnhducLe Posted July 10, 2021 Author ID:1468523 Share Posted July 10, 2021 Time*.... Link to post Share on other sites More sharing options...
kevinf80 Posted July 10, 2021 ID:1468528 Share Posted July 10, 2021 Ok, let me know the outcome... Link to post Share on other sites More sharing options...
kevinf80 Posted July 14, 2021 ID:1469414 Share Posted July 14, 2021 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 19, 2021 Root Admin ID:1470000 Share Posted July 19, 2021 Topic has been reopened per request. Thanks Link to post Share on other sites More sharing options...
AnhducLe Posted July 19, 2021 Author ID:1470016 Share Posted July 19, 2021 Hi kelvin After a time I ran sophos scan and here is the logSophosVirusRemovalTool.logSophosVirusRemovalTool_cloud4.log I'm sorry I didn't send a report for a while due to work Thank you! Link to post Share on other sites More sharing options...
kevinf80 Posted July 19, 2021 ID:1470066 Share Posted July 19, 2021 Hello AnhducLe, How does your PC respond currently, do you have any remaining issues or conerns..? Thank you, Kevin. Link to post Share on other sites More sharing options...
AnhducLe Posted July 19, 2021 Author ID:1470069 Share Posted July 19, 2021 It's normal again , nothing wrong But did my pc clean now ? And how to protect my pc from virus Thank you! Link to post Share on other sites More sharing options...
kevinf80 Posted July 19, 2021 ID:1470070 Share Posted July 19, 2021 Hello AnhducLe, if your PC is responding normally now are we ok to close out..? Thank you, Kevin.. Link to post Share on other sites More sharing options...
AnhducLe Posted July 19, 2021 Author ID:1470072 Share Posted July 19, 2021 Yes it's normal again , now we can to close this topic Thank you alot! Link to post Share on other sites More sharing options...
kevinf80 Posted July 19, 2021 ID:1470077 Share Posted July 19, 2021 Hiya AnhducLe, Continue to finish up: Right click on FRST here: C:\Users\Rosa\Desktop\Games\Downloads\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Condsider the following: Disable Remote Desktop: https://www.tenforums.com/tutorials/92433-enable-disable-remote-desktop-connections-windows-10-pc.html Disable Windows Telemetry: https://helpdeskgeek.com/windows-10/how-to-disable-windows-10-telemetry/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Will also work for Opera and Edge.. PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... 1 Link to post Share on other sites More sharing options...
kevinf80 Posted July 19, 2021 ID:1470211 Share Posted July 19, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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