kevinf80 Posted July 3, 2021 ID:1467212 Share Posted July 3, 2021 Firefox is on your installed program list.. Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467213 Share Posted July 3, 2021 Can you tell me the location..? Thank you! Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467214 Share Posted July 3, 2021 Select start tab on your desktop.... Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467215 Share Posted July 3, 2021 Uhhhh what is start tab... Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467216 Share Posted July 3, 2021 Bottom left corner of your Desktop 1 Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467217 Share Posted July 3, 2021 And I still need to uninstall chrome from program and feature , right.. ? Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467218 Share Posted July 3, 2021 yes please Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467219 Share Posted July 3, 2021 I think I found something that call chroomium browser not chromium .... Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467220 Share Posted July 3, 2021 That is malicious version Chrome 1 Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467221 Share Posted July 3, 2021 What should I do after got that bad new... ? Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467225 Share Posted July 3, 2021 Hi , look like I cant reply with this old internet eplorer How can I send you frst and addition ? Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467226 Share Posted July 3, 2021 Use Firefox, it is installed on your system... Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467228 Share Posted July 3, 2021 Nah , Firefox is removed by malwarebytes before now I have no firefox ... Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467229 Share Posted July 3, 2021 How are you replying, which browser? Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467230 Share Posted July 3, 2021 Im using my phone Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467234 Share Posted July 3, 2021 Can you download Chrome installer with Internet Explorer... These are links for USA and UK installers: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.htmlhttps://www.google.com/intl/en_usa/chrome/browser/desktop/index.html Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467235 Share Posted July 3, 2021 I can still use it that Im in Asia , right...? Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467236 Share Posted July 3, 2021 Should be ok.. Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467237 Share Posted July 3, 2021 Oh and I found something like amulec and YAC on my pc Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467238 Share Posted July 3, 2021 What are those? Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467239 Share Posted July 3, 2021 Idk but spent few mins on internet that people said it's like a unwanted software and a rouge av Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467240 Share Posted July 3, 2021 Try to install Chrome, when complete run FRST and post fresh logs... Have to go out, back in couple of hours... Link to post Share on other sites More sharing options...
AnhducLe Posted July 3, 2021 Author ID:1467241 Share Posted July 3, 2021 Ok , Im back with chrome now Here are the file after uninstall chrome (before I reinstall chrome) And have a nice day , wish you all the best Thank you! Addition.txt FRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2021 ID:1467276 Share Posted July 3, 2021 Hiya AnhducLe, Thanks for those logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs Let me see those logs in your reply... Thank you, Kevin fixlist.txt Link to post Share on other sites More sharing options...
AnhducLe Posted July 4, 2021 Author ID:1467304 Share Posted July 4, 2021 Hi , I should have 2 day without a infected computer (Im really tired with it) Soo maybe on Wed I'll send you log 1 more time , really thank you after everything you did and wish you all the best! Link to post Share on other sites More sharing options...
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