Jump to content

abnormal behavior with infected windows 10 installation


Go to solution Solved by Maurice Naggar,

Recommended Posts

That is a whole lot better.  at this point 2 things to look at.

[   1   ]

I would like for you to check with Microsoft Windows Update & do a Check for Updates.

and be sure to let me know the result.

select the Start  button, and then go to Settings  > Update & Security   > Windows Update .

Click Check for Updates   & have much patience & let it complete its check.   Apply what is listed / offered ( at the top) if any.

[   2    ]

Look at the Security display readout

select the Start  button, and then go to Settings  > Update & Security   >   click on Windows Security from the list on the Left.

Link to post
Share on other sites

This is one way to do a manual scan using the Microsoft Windows Defender antivirus.
From the Start menu, select Settings, then select Update and Security.
Next, look at the left-side menu & select Windows Security

image.png.53b8290f51fb52ad1f67f2be5d1a7198.png

 

Next, In Windows Security section:  Click on the grey button Open Windows Security
 

 

.

Now, click on the shield Virus and threat protection

By the way, when you see a green check-mark on your display, it means a good status  and that  protection is on.

 

 

 

image.thumb.png.d3c40d161bda6630f463e83ce53f9782.png

 On the next display,  look at all the options.   Look down the list and see "Check for Updates" which I have highlighted with a blue icon.

You can click on that to have the system check for updates for Windows Defender.

Please also note that the Scan options (all) can be displayed by clicking on Scan options.  ( You can do Quick, Full, or Custom).

 

image.thumb.png.1bfbd5b3023eeabe0dbea2025a5fa556.png

Edited by AdvancedSetup
corrected font issue
Link to post
Share on other sites

Please get a readout report to see other security details.

I would recommend getting a readout report as to update status of some key apps.

Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe

 

and save the tool on the desktop.

  • If Windows's  SmartScreen block that with a message-window, then

Click on the MORE INFO spot and over-ride that and allow it to proceed.

This tool is safe.   Smartscreen is overly sensitive.

  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.

You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

Link to post
Share on other sites

This report is all good.  All fine.  This pc is good to go.

I am glad to have worked with you.

We can proceed with cleanup of tools we used.

To remove the FRST tool & its work files, do this. Go to your Downloads folder. Do a RIGHT-click on FRSTENGLISH.exe & select RENAME & then change it to

UNINSTALL.exe

.
Then run that ( double click on it) to begin the cleanup process.

Delete securitycheck.exe

Delete mbst-grab-results.zip

Delete mb-support-1.8.4.896.exe   on Desktop

Any other download file I had you download, you may delete.

[ BEST PRACTICES ]

Backup is your best friend. Keep backups of your system on a regular basis to offline storage & keep those safe. https://forums.malwarebytes.com/topic/136226-backup-software/

 

 

It is not enough to just have a security program installed. Each pc user needs to practice daily safe computer and internet use.

 

Best practices & malware prevention:

  • Follow best practices when browsing the Internet, especially on opening links coming from untrusted sources.
  • First rule of internet safety: slow down & think before you "click".
  • Never click links without first hovering your mouse over the link and seeing if it is going to an odd address ( one that does not fit or is odd looking or has typos).
  •  
  • Free games & free programs are like "candy". We do not accept them from "strangers".
  •  
  • Never open attachments that come with unexpected ( out of the blue ) email no matter how enticing.
  • Never open attachments from the email itself. Do not double click in the email. Always Save first and then scan with antivirus program.
  • Pay close attention when installing 3rd-party programs. It is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed.
  • Take great care in every stage of the process and every offer screen, and make sure you know what it is you're agreeing to before you click "Next".
  •  
  • Use a Standard user account rather than an administrator-rights account when "surfing" the web.
  • See more info on Corrine's SecurityGarden Blog http://securitygarden.blogspot.com/p/blog-page_7.html
  • Don't remove your current login. Just use the new Standard-user-level one for everyday use while on the internet.
  •  
  • Do a Windows Update.
  •  
  • Make certain that Automatic Updates is enabled.
  • https://support.microsoft.com/en-us/help/12373/windows-update-faq
  •  
  • Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware.
  •  
  • For other added tips, read "10 easy ways to prevent malware infection"

https://blog.malwarebytes.com/101/2016/08/10-easy-ways-to-prevent-malware-infection/

 

Stay safe.  I wish you all the best.

Maurice

Link to post
Share on other sites

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.