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Why wont Malwarebytes respond?

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Trying to get the trial version and can't until they let me. Why? Trying to buy the software and their online form won't accept UK addresses and is tied down to dropdown boxes assuming all purchasers are idiots and can't type. Why? Raised support ticket to get UK sales team to call but they haven't bothered. Why?

Is this the level of support I can expect if we can eventually buy Endpoint Protection?

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