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BSOD / Windows 10 / example


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Starting somewhere in the fall of 2020, I started experiencing BSODs when MalwareBytes was active.  I eventually narrowed it down to the Web Protection module -- when that was enabled, and a browser was open to a site, I would see a BSOD, sometimes within minutes, generally within an hour.  I have intermittent tried the following (a) disabling Web Protection and running for a few months, then re-enabling (after a version change) and trying again, (b) uninstalling and re-installing MB, (c) running Driver Verifier ... which lead to my system refusing to boot (likely I made some mistake in that process!) ... and (d) wiping my machine and re-installing Windows 10 from scratch.  No change in behavior:  BSODs continue

 

I attach a SysnativefileCollectionApp archive

What else could I do to help identify root cause?

SysnativeFileCollectionApp.zip

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AVG Internet Security

Please refer to this support article which lists several known applications which conflict with the Web Protection in Malwarebytes currently, which includes AVG Internet Security

I also suggest turning off fast startup in Windows. Then restart.

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

Edited by Porthos
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