Jump to content

Adding new Techloq installer to whitelist


Recommended Posts

I am reaching out from Techloq. It is a proxy-based Internet filter that is already on whitelist, and it works with Malwarebytes, but now we have a new version. We are trying to install update with Silent Installer, but it doesn't work as gets blocked by the antivirus. Please let me know what you need from us in order to add new update to whitelist.
Thank you!
Link to post
Share on other sites


Here are the components that get downloaded by the installer, unfortunately we don't have logs from customer as of now.

Here is the link to actual installer: https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/TechloqFilterSetup.exe ( couldn't upload it because of file size)


WindowsFilterAgentService (1).zip WindowsFilterAgentService.UpdateService (1).zip 53216764_WindowsFilterAgentWPFClient(1).zip

Link to post
Share on other sites

  • Staff


From the log, it's unclear what component is detecting, as it also shows whitelisted in there and I still can't reproduce detection on my end.

Please have your customer try the following: Quit malwarebytes from the systemtray.
Then navigate to the following folder:


In there, locate the file HubbleCache and delete it.

Restart Malwarebytes again. A new Hubblecache will then be created again, so it will properly pick it up and remember to not detect this anymore.

If still detected, can you get a screenshot of the detection? This so we have a better view.

Link to post
Share on other sites

  • 1 year later...


I am reaching out from Techloq. We have new kernel drivers and new version of the filter components, we want to make sure there will be no issues with them. They are too large to attach, so I am providing download links. Please whitelist the following filter components:







Please let us know if you need anything else, thank you.





Edited by AdvancedSetup
Disabled live hyperlinks
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.