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Hello there, 

I have a few random questions for malwarebytes. 

1. Did malwarebytes ever get hacked?

2. Did malware ever sneak past your security? (I mean a virus/ malware that is known to you, not an unknown virus)

3. When does malwarebytes detect something as a treat? (When it's downloaded, when it's executed,...)

4. Why can't the free users have real - time scanning?

5. Why do scans take so much longer on a free version than on a premium? (Experienced it firsthand)

 

I would be really happy if you could answer these questions for me.

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  • Staff

***This is an automated reply***

Hi,

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I do not work for Malwarebytes so my answers below are my words, and not those of the Malwarebytes company.

1. Did malwarebytes ever get hacked?
    A: Malwarebytes software, no, however they did have an incident related to the SolarWinds breach, that only affected some of their email.

2. Did malware ever sneak past your security? (I mean a virus/ malware that is known to you, not an unknown virus)
    A: Not that I am aware of, keep in mind no one product is 100% effective.

3. When does malwarebytes detect something as a treat? (When it's downloaded, when it's executed,...)
    A: Malwarebytes has many layers especially in the Premium version.  Most things get detected on execution. If you have their browser guard extension, thein you are also protected even before you get to the infected page (that is if they already know about the threat)

4. Why can't the free users have real - time scanning?
    A: They have to make money somehow, they can't just give away all of it, after all they have employees they have to pay.

5. Why do scans take so much longer on a free version than on a premium? (Experienced it firsthand)
    A: I have not seen this firsthand myself, however since you are doing a manual scan, those do take longer to run, and they also work out your CPU pretty good.

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  • Root Admin

The Forums were breached by a vulnerability that was discovered on November 10, 2014, and we addressed it shortly thereafter.

The Malwarebytes.org website was not compromised nor were our company’s emails, billing info, etc. Only one server running our forum (https://forums.malwarebytes.org/) was affected by this vulnerability.

The Nov 2014 vulnerability allowed a hacker to gain access to the server hosting our forums. We have no evidence of any personal data being stolen nor do we store any on our forums.

We took this opportunity to strengthen our Forum's platform and moved to Invision Power Services’ hosting services as they can better manage this for us.

 

As an additional precautionary measure, an email was sent out to all forum users back in November 2014 informing them that their password had been reset

 

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4 hours ago, Nicolas6 said:

3. When does malwarebytes detect something as a treat? (When it's downloaded, when it's executed,...)

Only when actually scanned (if in the database or in the cloud server) Or executed but only in the paid version.

2 hours ago, Firefox said:

4. Why can't the free users have real - time scanning?

The scans are not the strong part of Malwarebytes. The exploit protection, web protection and the rest of the paid features.

Malwarebytes does not target script files during a scan.. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.

It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.

It also does not target media files;  MP3, WMV, JPG, GIF, etc.

Malwarebytes will block the execution of files like these on execution only with the anti-exploit module of the paid program.

2 hours ago, Firefox said:

Why do scans take so much longer on a free version than on a premium? (Experienced it firsthand)

The free version does not auto update like the paid so when you run a scan it updates a much larger database since you are more out of date than paid users.

 

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7 hours ago, Porthos said:

Malwarebytes does not target script files during a scan.. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.

It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.

It also does not target media files;  MP3, WMV, JPG, GIF, etc.

Malwarebytes will block the execution of files like these on execution only with the anti-exploit module of the paid program.

 

So what you're saying is if you don't have premium, you are only protected against .exe and nothing else? So if you get An infected PDF it won't do anything? Except if you scan the file yourself? And don't Tell me that doesn't happen, enough virusses spread through excel, pdf, MP3, and what more. 

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  • Root Admin
Posted (edited)

Without the Premium version there are no real-time protection modules to stop any infection period. The free version is and always has been an after the fact clean up scanner.

If you have an infected PDF or Word document then if you did go to run it our Exploit protection module would catch and stop it if using the Premium paid version

https://www.malwarebytes.com/antivirus

Thank you

 

 

Edited by AdvancedSetup
updated information
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2 hours ago, AdvancedSetup said:

Without the Premium version there are no real-time protection modules to stop any infection period. The free version is and always has been an after the fact clean up scanner.

If you have an infected PDF or Word document then if you did go to run it our Exploit protection module would catch and stop it if using the Premium paid version

https://www.malwarebytes.com/antivirus

Thank you

 

 

Well that sucks. 

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