Jump to content

False positive for SaaS software


Go to solution Solved by gatortail,

Recommended Posts

Hello there, our main domain (questionscout.com) as well as our subdomain (form.questionscout.com) have a phishing error. I've also opened a support ticket further explaining the issue (#3488012). We'd like to have our domain available to our customers & their customers.

Thank you!

Link to post
Just now, JPopovic said:

Hello,

The block was removed 3 days ago.

Please make sure to update your MB database.

If you still have a problem, please let us know.

Thank you!

Thanks for the fast reply! We're still getting errors through the Chrome extension -- Does this update automatically, or can we provide any instructions to our customers?

Link to post
  • Staff
  • Solution

New installs have a version of the db from a point in time.  The extension will reach out silently for db updates, but if you install and immediately try the site before the silent update occurs you're still operating from the old db.  Once the silent update occurs you are actually up to date and the block no longer occurs. 

  • Thanks 1
Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.