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Request information about blocked threats


MAXBAR1
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Malwarebytes made the following blocks on the PC of a relative of mine (See screenshot) so she asked me for help

antivirus.thumb.jpg.dce808ef2598f59981acbf27abf3beaf.jpg

The first two executable files, which are in quarantine are:

  • C:\users\user\AppData\Local\Microsoft\WindowsINetCache\IE\EWO26025\G2MCoreInstExtractor\_19709_19584[1].exe
  • C:\users\user\AppData\Local\Microsoft\WindowsINetCache\IE\KOKRTQIU\G2MCoreInstExtractor\_19228_18962[1].exe

The site was then blocked 

www.campagnamica.it

which is a site linked to Coldiretti (association of Italian growers)

This is the response of VirusTotal  

This domain has also been blocked several times

v4clientoss-cn-hangzhou.aliyuncs.com

This is the response of VirusTotal

Can you tell me if they are false positives or if they are a risk?

At the moment I am unable to make any access to that PC because it is several kilometers away from me

I await an answer on the matter and in the meantime thank you

Have a nice weekend

Massimiliano

I notice that Malwarebytes is missing from VirusTotal for URL scanning? It's normal?

@AdvancedSetup If it is not in the correct section, please postpone the discussion

Edited by MAXBAR1
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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

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This feature is designed for the following reasons:

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8 minutes ago, MAXBAR1 said:

The first two executable files, which are in quarantine are:

  • C:\users\user\AppData\Local\Microsoft\WindowsINetCache\IE\EWO26025\G2MCoreInstExtractor\_19709_19584[1].exe
  • C:\users\user\AppData\Local\Microsoft\WindowsINetCache\IE\KOKRTQIU\G2MCoreInstExtractor\_19228_18962[1].exe

These are found because you have

Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option.

This is normally disabled by default.

10 minutes ago, MAXBAR1 said:

I notice that Malwarebytes is missing from VirusTotal for URL scanning? It's normal?

Yes. The rest of the web blocks will have to be done by web team.

I will move the post.

 

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Just now, Porthos said:

These are found because you have

Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option.

Should she disable it or keep it enabled?

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Just now, MAXBAR1 said:

Should she disable it or keep it enabled?

FYI. This setting is in the experimental stage.

That setting is to detect malformed files but sometimes legit files use protection that make them malformed. Malwarebytes is still tweaking the algorithms that is why it’s off by default. If you switch it on it is assumed, you are able to tell the difference between a FP and a legit detection. 

And if you keep it on, I suggest also turn off auto quarantine. Gives you the time to report FP's and not go thru the extra step to have to restore from quarantine.

Please turn off "Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option to avoid these detections

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3 minutes ago, Porthos said:

Could you grab a log from the web block.

How should it be done?

Because, not being able to access the PC, for a few days, it could become complicated as the person concerned is not particularly computer savvy

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Just now, MAXBAR1 said:

How should it be done?

Because, not being able to access the PC, for a few days, it could become complicated as the person concerned is not particularly computer savvy

Are you remote accessing the PC?

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1 minute ago, Porthos said:

You personally are a Mac user correct?

I use both systems (I have used Windows for many years - and still have a PC that I use very little, but for several years now I have preferred the Mac and Apple products in general)

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3 minutes ago, Porthos said:

Are you remote accessing the PC?

No, but by contacting her for the two executables, I can know when she is back in the area and update you on the matter. Give me a few minutes

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  • Staff

Hello-

The domain

aliyuncs.com

is a heavily abused host, we've got tons on subs listed for phishing, malware, spam, riskware you name it.

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