Jump to content

Recommended Posts

  • Staff

Hi,

Do you have "Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option.

This is normally disabled by default, as this is a more aggressive machinelearning engine where False Positives might happen occasionally.

In either way, this will get fixed. Thanks for reporting!

Link to post
Share on other sites
  • Staff

Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This file has been whitelisted for our commercial products already and it is not detected anymore. This will eventually fix itself in Virustotal as well, as we don't have control over this.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.