flicks Posted June 9, 2021 ID:1462518 Share Posted June 9, 2021 VIRUS LOG1.txt Link to post Share on other sites More sharing options...
kevinf80 Posted June 9, 2021 ID:1462523 Share Posted June 9, 2021 Hello flicks and welcome to Malwarebytes, Lets grab some logs and see whats going on, continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Open Malwarebytes Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... If English is not your primary language Right click on FRST/FRST64 and rename FRSTEnglish/FRST64English Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin.... Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462534 Share Posted June 10, 2021 I sent the Malwarebytes text above. Here is the logs for the recovery tool. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462536 Share Posted June 10, 2021 Appreciate the help Kevin Here is the last adwcleaner log as well AdwCleaner[S11].txt Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462537 Share Posted June 10, 2021 Here is a log from malwarebytes After removing the files from last scan. 6 still reappearing. And they effect both edge and chrome. Shows weird extensions. log3.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted June 10, 2021 ID:1462555 Share Posted June 10, 2021 (edited) Hi, I will help you until Kevin returns. Fix with Farbar Recovery Scan Tool Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop, called Fixlog.txt. Please upload it to your reply. Once the fix is done you will find Date_Time.zip archive on your desktop which FRST made. Please upload it as well. fixlist.txt Edited June 10, 2021 by TwinHeadedEagle Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462595 Share Posted June 10, 2021 Thank you Here is the fixlog that you want and Date_Time.zip. I also have a scan i did with malware bytes right before i turned on my pc this morning which showed even more detections than usual. Fixlog.txt 10_06.2021_09_57.03.zip malwarelog3.txt Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462597 Share Posted June 10, 2021 Looks like Im finally not getting the weird error before i open a browser anymore so that might of worked but im waiting for it to reinstall its self hopefully its gone for good! Thanks a lot I'm gonna continue to monitor anything that happens Link to post Share on other sites More sharing options...
kevinf80 Posted June 10, 2021 ID:1462627 Share Posted June 10, 2021 Hiya flicks, Contiue as follow please; Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Let me see those logs in your reply... Thank you, Kevin. Link to post Share on other sites More sharing options...
flicks Posted June 10, 2021 Author ID:1462660 Share Posted June 10, 2021 Okay no problem here are the scans. My computer seems to be running a lot better and is no longer loud when it is Idle and I am no longer getting the strange error pop up before I open chrome of Microsoft Edge. Appreciate the help, If there looks like there is still a problem let me know Thanks, Flicks Addition.txt FRST.txt msert.log Link to post Share on other sites More sharing options...
kevinf80 Posted June 10, 2021 ID:1462671 Share Posted June 10, 2021 Hiya flicks, Run the following and post the produced log... Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Thank you, Kevin. fixlist.txt Link to post Share on other sites More sharing options...
flicks Posted June 11, 2021 Author ID:1462761 Share Posted June 11, 2021 I ran the fix from the steps provided. What log would you want me to provide the msert again? -Frank Link to post Share on other sites More sharing options...
kevinf80 Posted June 11, 2021 ID:1462809 Share Posted June 11, 2021 Hiya Frank, I`d like to see the log from FRST fix "frst.log" Thank you, Kevin... Link to post Share on other sites More sharing options...
Solution flicks Posted June 11, 2021 Author Solution ID:1462824 Share Posted June 11, 2021 Hi Kevin, I believe this is the most up to date log. Thanks, Frank Fixlog.txt Link to post Share on other sites More sharing options...
kevinf80 Posted June 11, 2021 ID:1462830 Share Posted June 11, 2021 Hiya Frank, Yes that was the correct log, remnants of the the previous infection and general system clean up and repairs... Continue to finish up: Right click on FRST here: C:\Users\FPRIM\Desktop\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Condsider the following: Disable Remote Desktop: https://www.tenforums.com/tutorials/92433-enable-disable-remote-desktop-connections-windows-10-pc.html Disable Windows Telemetry: https://helpdeskgeek.com/windows-10/how-to-disable-windows-10-telemetry/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Will also work for Opera and Edge.. PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted June 12, 2021 ID:1463060 Share Posted June 12, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts