Daniel89 Posted June 2, 2021 ID:1461163 Share Posted June 2, 2021 (edited) The website www.konstela.com is being blocked by Malwarebytes. Can you check and remove it from your blacklist? My domain is blocked and I cannot enter my site, I cannot change DNS because my provider needs to be removed from the blacklist Thank you very much. Edited June 3, 2021 by AdvancedSetup disabled live hyperlink Link to post
Root Admin AdvancedSetup Posted June 3, 2021 Root Admin ID:1461173 Share Posted June 3, 2021 You can click on the continue to site button to access your site. The team will review and if warranted remove the block Thank you Link to post
gonzo Posted June 3, 2021 ID:1461179 Share Posted June 3, 2021 I cannot reach konstela.com to test it, so I cannot lift a block until testing is complete. If I am understanding you correctly, your DNS provider is blocked. Who are they? Link to post
Root Admin AdvancedSetup Posted June 3, 2021 Root Admin ID:1461180 Share Posted June 3, 2021 Seems something is up with DNS for that site. Link to post
Daniel89 Posted June 3, 2021 Author ID:1461182 Share Posted June 3, 2021 My site has default DNS from my provider because I did not have hosting. But now that I already have my hosting I can't change my DNS since PublicDomainRegistry asks me not to be on the VirusTotal blacklist Link to post
Daniel89 Posted June 3, 2021 Author ID:1461184 Share Posted June 3, 2021 14 minutes ago, gonzo said: I cannot reach konstela.com to test it, so I cannot lift a block until testing is complete. If I am understanding you correctly, your DNS provider is blocked. Who are they? PublicDomainRegistry Link to post
Root Admin AdvancedSetup Posted June 3, 2021 Root Admin ID:1461189 Share Posted June 3, 2021 Our blocking is not on Virus Total site. You'd need to work with your domain register or hosting provider on how best to get that corrected Link to post
gonzo Posted June 3, 2021 ID:1461223 Share Posted June 3, 2021 That is correct. Please take care of that and let us know when your site is reachable. We will test it, and if everything is okay, we will whitelist it. Link to post
Daniel89 Posted June 5, 2021 Author ID:1461804 Share Posted June 5, 2021 On 6/3/2021 at 1:38 AM, gonzo said: That is correct. Please take care of that and let us know when your site is reachable. We will test it, and if everything is okay, we will whitelist it. Hello You are already working correctly my DNS and you can see my page www.konstela.com Link to post
Solution gonzo Posted June 7, 2021 Solution ID:1462063 Share Posted June 7, 2021 The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the delay and for the inconvenience. Link to post
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