Jump to content

report a false positive


Recommended Posts

3 minutes ago, stratecision said:

this has come up before and MWB has analyzed our exe and found it is not malware.

Malwarebytes does not detect your file you attached. But I suggest you contact the other vendors in the following Virus Total report.


The current Browser Guard Reputation block on your site is likely a heuristic detection and easily whitelisted. It is very aggressive at times.

Link to post
Share on other sites

not sure what you mean by our file is not detected by MWB.

When we start our program, MWB immediately quarantines our file ltcquote.exe.

At that point the program is disabled and can no longer be run.

Whatever algorithm MWB is using, the effect is the same, our program is disabled.


Link to post
Share on other sites

Here is a log


-Log Details-
Protection Event Date: 5/30/21
Protection Event Time: 10:55 PM
Log File: a1c4dcb6-c1bb-11eb-948b-989096ad4e44.json

-Software Information-
Components Version: 1.0.1308
Update Package Version: 1.0.41153
License: Trial

-System Information-
OS: Windows 10 (Build 19042.985)
CPU: x64
File System: NTFS
User: System

-Blocked Malware Details-
File: 1
MachineLearning/Anomalous.100%, C:\Stratecision\Quote\ltcquote.exe, Quarantined, 0, 392687, 1.0.41153, , shuriken, , DEBF2210E63E37613FEE0A9D9CB3017D, EA7BC1919FF432F41672EE9C58579CFA480C260681E32DC2EDDFF42D18A1C5C2




Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.