How to stop getting pop-up warnings about 'compromised'

[Smee]

Am new to this and ignorant. Kindly assist if you can help. 

I've keep getting pop-up notices "Website blocked due to compromise." {see attachment}

Per Malwarebytes' guidance, I added the offending IP address to Windows Firewall. I wanted to enter the port, too, but could not figure out how to do it.

After completing this I continue to see the Malwarebytes pop-up notices about every 15 seconds. (I don't know whether every time they occur it is because my computer is getting "pinged" by that site.  Or whether it is simply because Malwarebytes is trying to prompt me to take action.)

Maybe I should just reboot?  I'll try that next. 

The pop-up window offers a "Manage Exclusions" button. However, I don't want to 'exclude.' I want to 'include,' and that's why I entered the details in Windows Firewall.

Yet Malwarebytes' notices keep on a-coming. I had imagined, wrongly I suppose, that by entering the compromise details in Windows FIrewall, that it would "filter" things and would precede Malwarebytes' detection of anything. I guess I'm mistaken. 

I don't know. It is, as Mark Twain once said, "a dark and bloody mystery."

Please advise on how to resolve this, to eliminate the pop-ups while being sure my PC is properly protected. 

Thanks much.

P.S. My greatest aspiration in life is to use my PC. 

[Malwarebytes]

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[Maurice Naggar]

Hi.  See the very first auto reply above. Click on the first Hidden content under "Advanced " and do the Gather Logs procedure.

After that is done, attach the ZIP file so that it can be reviewed.

Also, be real sure you study this Support article. 

https://support.malwarebytes.com/hc/en-us/articles/360048565893-Receiving-message-Website-blocked-due-to-compromise

And please always just Attach report files as we go along.

[Smee]

Thank you, Maurice.  Here is the mbst-grab-results.zip file. 

BTW, it was tricky to find. It was under "Public Desktop" instead of my User Desktop.  

I will be eager to learn how to rid myself of these annoying "pop-ups."

Thanks for your assistance.

mbst-grab-results.zip

[Maurice Naggar]

Thanks for the support report file.

There is one file that appears to be very suspicious.  We will do several scans later.

Here I would like you to do 2 tasks.

( 1 ) Is to set Windows to SHOW ALL folders & files.  Use this guide 

 Do Option One or Two 

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

 

(  2. )

Please download the attached fixlist.txt file and save it to the  Downloads folder

Fixlist.txt

 

Please make sure to temporarily disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

 

• NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Go to Downloads folder

 

Run  FRSTENGLISH and press the Fix button just once and wait.

 

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.

 

The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

 

Note: If the tool warned you about an outdated version please download and run the updated version.

 

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. Depending on the speed of your computer this fix may take 30 minutes or more.

 

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed.

 

Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

 

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

[Maurice Naggar]

Hello @Smee   I hope you are doing well.  I have not heard back from you in several days ?  Did you see my reply ( last) of June 1 ?    Please advise.

Thanks in advance.

Maurice

[Maurice Naggar]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

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