Can't Login on Application?

[Medina4me]

Hello,

So I can login to Malwarebytes.com and I can created a login for the forum here.

However, when I try to login to the Malwarebytes Premium 4.4.0 it says I have the wrong password (which I don't). 

I have downloaded and I have reinstalled and I have rebooted.

Any ideas?

[Porthos]

16 minutes ago, Medina4me said:

I have downloaded and I have reinstalled and I have rebooted.

Any ideas?

Please do the following Uninstall and reinstall using the Malwarebytes Support Tool

[Medina4me]

Thank you that Worked! 

BTW - I like the reference (I'm assuming Captain Archer's dog in Star Trek Enterprise) of your username and not the Musketeer

 

[Porthos]

4 minutes ago, Medina4me said:

(I'm assuming Captain Archer's dog in Star Trek Enterprise) of your username and not the Musketeer

You are correct.

FYI when using a password in the App, and you can not access, the clean install with the support tool is the only way to fix it.

Unless you are attempting to keep other users of the computer from turning off or changing settings, I would not use one.