CPU HDD Led not flickering and PC is getting slower

[ZacharyZstorm]

Hi, recently after I updated my Microsoft with a Cumulative Update, it began using my HDD extensively, wherein my pc began to respond slower and while playing games, my fps suddenly drops or sometimes, I can't play or access the fame properly.

Any ways to solve this problem?

[ZacharyZstorm]

Additionally, my SDD activity is at a 100%, even without programs opened and such

[AdvancedSetup]

Hello @ZacharyZstorm

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
 

Spoiler

 

 

 

 

 

Spoiler

 

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

 

 

STEP 01

• If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
• If you don't have Malwarebytes installed yet please download it from here and install it.
• Once installed then open Malwarebytes and select Scan and let it run.
• Once the scan is completed make sure you have it quarantine any detections it finds.
• If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Double-click to run the program
• Accept the End User License Agreement.
• Wait until the database is updated.
• Click Scan Now.
• When finished, if items are found please click Quarantine.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
• Please attach the Additions.txt log to your reply as well.
• On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

[ZacharyZstorm]

Here are the logs

Addition.txtAdwCleaner[S28].txtMalwarebytesReport.txtFRST.txt

[AdvancedSetup]

Can we temporarily uninstall all of the Kaspersky software?

The computer is having quite a few faulting applications and Kaspersky will block us quite a bit from doing checks or fixes.

Thanks @ZacharyZstorm

 

[ZacharyZstorm]

2 hours ago, AdvancedSetup said:

Can we temporarily uninstall all of the Kaspersky software?

The computer is having quite a few faulting applications and Kaspersky will block us quite a bit from doing checks or fixes.

Thanks @ZacharyZstorm

 

Sure

[ZacharyZstorm]

What seems to be the problem of my pc? This thing occured after I updated Windows with a Cumulutative Update, there are also some heavy lag spike when I play League

[AdvancedSetup]

Look at your Event Logs it's full of errors. I'm just trying to help you resolve them.

[ZacharyZstorm]

Thank you 

[AdvancedSetup]

Uninstall the Kaspersky software temporarily. We'll see if we can clean up the computer and if you want to put back Kaspersky when we're done then by all means go ahead, but cleaning it with Kaspersky stopping you from doing anything is a waste of time.

 

[ZacharyZstorm]

Okay, I'll do that now

[ZacharyZstorm]

I have uninstalled Kaspersky, what's next?

[ZacharyZstorm]

Another thing, Windows Security is prompting an error message "Unexpected error. Sorry, we ran into a problem. Please Try Again" when I try to restart the Virus Protection of Windows as well as "Your IT Administrator has limited access to some area of this app..."

[AdvancedSetup]

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

[ZacharyZstorm]

Here are the logs. My Microsoft Defender is off again, it won't restart or turn on.

FRST.txtAddition.txt

[AdvancedSetup]

Please run the following scan while I check on your logs

 

 

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started. 
• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes 
• When prompted for scan type, Click on Full scan 
• Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
• Have patience.  The entire process may take an hour or more. There is an initial update download.
• There is a progress window display.
• You should ignore all prompts to get the ESET antivirus software program.   ( e.g. their standard program).   You do not need to buy or get or install anything else.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.
• If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
• Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

[AdvancedSetup]

Can you disable the Kaspersky VPN and then also change your DNS provider to Google Public DNS for now?

https://developers.google.com/speed/public-dns/docs/using

Then see if you can update Windows Defender now or not and let me know

 

[ZacharyZstorm]

Is this for my router or only for my PC?

1 minute ago, AdvancedSetup said:

Can you disable the Kaspersky VPN and then also change your DNS provider to Google Public DNS for now?

https://developers.google.com/speed/public-dns/docs/using

Then see if you can update Windows Defender now or not and let me know

 

 

[AdvancedSetup]

Your PC only

 

[AdvancedSetup]

It's quite late here for me. Almost 3:00 AM so I'm heading out. Will check back on you again sometime tomorrow

 

[ZacharyZstorm]

Okay, I have changed my DNS and Deleted Kaspersky VPN. I'll send the Logs for ESET to you tomorrow. Thanks for the help again

[AdvancedSetup]

Hello @ZacharyZstorm

Following up to see how things are going. Please post a status update when you have time

Thanks

 

[ZacharyZstorm]

Here's my new FRST Logs, I'll send the ESET Logs later after it finishes.

Addition.txtFRST.txt

[AdvancedSetup]

Please run this updated fix.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[ZacharyZstorm]

Here's my logs for ESET and I have done this before you sent the fixlog. Sorry it took quite some time

EsetLog.txt