Please whitelist our company's software

[LEVCloud]

Hi,

We are a small company who provide VPS/Server to our customers. We have a self-developed, open sourced software called VMQuickConfig which help the customer to easily configure their new VPS/Server. Some main features of this software is to configure IP, network, extend disk space, install some common software such as browsers, downloaders, some utilities like notepad++, 7zip...

I think this software is using some system call so it is detected by Malwarebytes. I am very happy if you can help me take a closer look into it and whitelist it so it's not false detected. I can provide the source code of the software if it's required.

The latest release of this tool is attached below.

If you need any information or have any questions, please kindly let me know. Thank you and looking forward to hearing from you soon.

VMQuickConfig.zip

[Porthos]

Added to assist staff

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/21/21
Scan Time: 9:43 PM
Log File: 86d5872c-baa7-11eb-bdf6-001a7dda7102.json

-Software Information-
Version: 4.4.0.117
Components Version: 1.0.1308
Update Package Version: 1.0.40748
License: Premium

-System Information-
OS: Windows 10 (Build 19043.985)
CPU: x64
File System: NTFS
User: I7-PC\SAPC

-Scan Summary-
Scan Type: Custom Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 1
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 0 min, 21 sec

-Scan Options-
Memory: Disabled
Startup: Disabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Malware.AI.3425890723, C:\MALWARE TEST\VMQUICKCONFIG\VMQUICKCONFIG.EXE, No Action By User, 1000000, 0, 1.0.40748, 1678C9AC6B3F40B5CC32F1A3, dds, 01255763, 9B3451DB2E23F6AA9C825D0DB3CBDEF7, 2D7C82F0AD4039377E4D58360426E4D4FB430EE75441241867356B5B6A8527FE

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

[Porthos]

@LEVCloud I suggest you contact the other vendors in the following Virus total report as well.

https://www.virustotal.com/gui/file/2d7c82f0ad4039377e4d58360426e4d4fb430ee75441241867356b5b6a8527fe/detection

[Atribune]

This should be resolved.