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Our Shopify site is blocked due to Trojan


OBDServices

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Hi there,

A customer said that our Shopify site www.manchesterwarehouse.com.au is blocked due to a Trojan virus. The customer uses Malwarebytes as her anti-virus. We sent regular campaign/EDM using Mailchimp. The customer noticed it when she opens the site through a URL on the EDM. However, we have checked through online virus and blocklist checkers and the site is safe. The EDM looks good as well. We think this is a wrong report. Could you please help us to confirm it?

Please have a look at a screen capture below as a reference:

https://sharex.kraftha.us/arpa/2021/05/thunderbird_p5tpyxKydR.jpg

Thank you,

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