browser assistant... you already know but i need help

[DEMONKing1593]

so i was bored and tried to install a "free" game but it turned out to be malware i did some extensive research and made it for the most part harmless but still want it removed but it wont uninstall.

v report.txt

[kevinf80]

Hello DEMONKing1593 and welcome to Malwarebytes, Lets grab some logs and see whats going on, continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... If English is not your primary language Right click on FRST/FRST64 and rename FRSTEnglish/FRST64English   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

[DEMONKing1593]

# -------------------------------
# Malwarebytes AdwCleaner 8.2.0.0
# -------------------------------
# Build:    03-22-2021
# Database: 2021-05-17.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    05-20-2021
# Duration: 00:00:00
# OS:       Windows 10 Home
# Cleaned:  0
# Failed:   0

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

No Preinstalled Software cleaned.

*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2602 octets] - [19/05/2021 22:00:08]
AdwCleaner[S01].txt - [1467 octets] - [20/05/2021 15:46:50]
AdwCleaner[S02].txt - [1528 octets] - [20/05/2021 15:48:04]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C02].txt ##########
 

v report2.txt Addition.txt

[DEMONKing1593]

thank you btw 

 

[kevinf80]

Also need the primary log from FRST "frst.txt" logs are saved here:C:\FRST\Logs

[DEMONKing1593]

here you goFRST.txt

 

[kevinf80]

Hiya DEMONKing1593,

Thanks for those logs, continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied:   Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system.... https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Next, Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information) Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required. Run the tool, the main GUI will populate with installed programs list, Left click on Browser Assistant to highlight that entry. Select Action from the Menu bar, then Uninstall from there follow the prompts. If Uninstall fails open the "Action" menu one more time and use "Force Removal" option.. Let me see the logs from FRST fix and Microsoft Safety Scanner. Also let me know if Geek Uninstaller was  successful with Browser Assistant.. Thank you, Kevin..

fixlist.txt

[DEMONKing1593]

how long would it take for this to finish

[kevinf80]

Fix time varies, really depends on what is being moved. Your system is heavily infected, may take 30 mins more or less...

[DEMONKing1593]

it just finished and Malwarebytes said something about ransomware blocked. anyway onto part 2

 

[kevinf80]

Thanks for the update...

[DEMONKing1593]

---------------------------------------------------------------------------------------
Microsoft Safety Scanner v1.339, (build 1.339.1126.0)
Started On Thu May 20 17:28:16 2021

Engine: 1.1.18200.2
Signatures: 1.339.1126.0
MpGear: 1.1.16330.1
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Successfully Submitted MAPS Report
Successfully Submitted Heartbeat Report
Microsoft Safety Scanner Finished On Thu May 20 17:30:28 2021

Return code: 0 (0x0)
 

[DEMONKing1593]

when i force uninstalled it said that there are and i quote "some leftover traces found"

[DEMONKing1593]

o and here

Fixlog.txt

[kevinf80]

Run FRST one more time: Type the following in the edit box after "Search:". Browser Assistant Click Search Registry button and post the log it makes (SearchReg.txt) to your reply.

[DEMONKing1593]

it would seem that FRST.exe disappeared from its file

[DEMONKing1593]

i redownloaded it

 

[DEMONKing1593]

um it would seem that all the programs on my task bar are "moved renamed or deleted"

[kevinf80]

Thanks for the update...  Windows Defender can react against FRST...?

[kevinf80]

Quote

um it would seem that all the programs on my task bar are "moved renamed or deleted"

Reboot your system, do they return..?

[DEMONKing1593]

i would say its possible but it didnt say anything and will do

 

[kevinf80]

Did you run the registry scan..?

[DEMONKing1593]

not yet and is that for FRST

[kevinf80]

Yes, we use FRST to scan the registry for browser assistant remnants

[DEMONKing1593]

running the scan now