CoreyMWinter123 Posted May 19, 2021 ID:1457819 Share Posted May 19, 2021 I'm the website developer for hancockfirm.com, and the team has reported that several of their clients have reported being blocked from accessing the website by Malwarebytes. We were aware of a malware issue back in November 2020, but the website has since been cleaned up and moved to a more secure host. We have performed numerous deep scans and cleanups and have multiple layers of server-side and application-side firewalls to prevent malware on hancockfirm.com. We also perform twice daily scans to confirm that the website is staying clean. We are 100% confident that hancockfirm.com is completely clean and free of malware. Please let us know what can be done to address this false positive. Link to post
Staff JPopovic Posted May 19, 2021 Staff ID:1457825 Share Posted May 19, 2021 Hello, Premium MB block has been removed already. It looks like this is now a Browser Guard block. I will alert the proper team to investigate. Thank you! @gonzo 1 Link to post
Solution gonzo Posted May 19, 2021 Solution ID:1458031 Share Posted May 19, 2021 The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience. Link to post
Recommended Posts