False Positive - Mailbutler

shff · May 17, 2021

Hello!

It seems one of our domains is being blocked by Malwarebytes. This is happening even on emails sent between two parties on the same company.

This website doesn't store any file on it. It is an Amazon Lambda instance that it only performs redirection and does "click-counting" similar to https://bit.ly/ and https://t.co/. We don't collect or store any personally identifiable information of the person clicking. It also protects our customers from phishing by scanning using Google Safe Browsing API.

Here's the domains:

- https://www.mailbutler.link/
- https://mailbutler.link/

This is the VirusTotal scan for www https://www.virustotal.com/gui/url/2d808e2eb200687b30ae566713f3b6bef5afadefe897887c89517f511066625e/detection

For non-www we also got two issues but we're in touch with the vendors to understand what happened: https://www.virustotal.com/gui/url/dc73ed3b3b117ba165b7134cf554e00d708299b47ece35d57e9b5216a58b4aa6/detection

Please let me know if there's anything else we can do to get this unblocked!

Thank you!