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Windows Update service is not running


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Hello, I already manage to get the Windows Update up and running, but there's one update that I can't install, hopefully its just because of my slow connection. I will try to install malwarebytes later and I'll get back to you with the result

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  • Root Admin

Does it error out? Having it run for hours can often be semi normal on an older and slow computer. It is updating a lot of different things.

Do you have any antivirus or other security software running?

The logs you posted don't show that it was cleaned up. It says:  No Action By User, 449, 440037, , , , , ,

 

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I only have Windows Firewall/Defender, and the log I upload is before I cleaned up the google chrome. The update still not working, it suddenly cancel itself. I'll give it a try again

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You may have these updates already but go ahead and download and save them to your computer and then try to run them by double-clicking on them.
If they've already been installed it will tell you and you can move on to the next file.

Please download the following files

STEP 1
2019-03 Servicing Stack Update for Windows 7 for x64-based Systems (KB4490628)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/03/windows6.1-kb4490628-x64_d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu

STEP 2
2019-09 Security Update for Windows 7 for x64-based Systems (KB4474419)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4474419-v3-x64_b5614c6cea5cb4e198717789633dca16308ef79c.msu

If either file from STEP 1 or 2 were not installed before then you will need to restart the computer before you attempt to install the file from STEP 3 below

STEP 3
2019-09 Servicing Stack Update for Windows 7 for x64-based Systems (KB4516655)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4516655-x64_8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu

 

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Okay, please download and save this rollup to your computer

2019-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4516065)
http://download.windowsupdate.com/d/msdownload/update/software/secu/2019/09/windows6.1-kb4516065-x64_40a6dff87423268e55a909d40a310ac66386be0d.msu

Then close all applications and run the update and restart the computer when done

 

After you've installed the update above and have restarted the computer then please download and save the following .NET 4.8 installer.
Then close all browsers and apps and run the .NET 4.8 installer.

 

Download the Microsoft .NET Framework 4.8 offline installer package now.
https://go.microsoft.com/fwlink/?linkid=2088631

 

 

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Here is a STEP by STEP on getting all the Windows 7 updates.

 

 

How to update Windows 7 to the latest Security Updates

Note: You need to install file versions that are compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

 

ONLY if not running SP1

If you're not already running Service Pack 1 on Windows 7 then you will need to install Service Pack 1 in order to be able to install the other security updates below.
In the vast majority of cases, everyone is already running Service Pack 1 so you will not need to download and install these files. Simply move onto the other security updates below

Windows 7 Service Pack 1 x86 (KB976932) (most users already have)


Windows 7 Service Pack 1 for x64-based Systems (KB976932) (most users already have)

 

Enable TLS 1.1 and TLS 1.2 (applies to both x86 and x64)

Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows
https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi

Download the following MSI installer to add the DefaultSecureProtocols registry subkey automatically which is required for the TLS 1.1 TLS 1.2 update
https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi

You can manually create the Registry entries if the MSI file is not available. Copy the following code to NOTEPAD and save it as a .REG file.
You will need to place the file Save-As name in quotes to create a .REG file instead of a .TXT file such as:  "enable_TLS.reg"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

After you've updated the Registry entry you can then install these updates

The files for the actual Update to enable TLS 1.1 and TLS 1.2 from the article above

Update for Windows 7 x86 (KB3140245)
http://download.windowsupdate.com/c/msdownload/update/software/updt/2016/04/windows6.1-kb3140245-x86_cdafb409afbe28db07e2254f40047774a0654f18.msu

Update for Windows 7 for x64-based Systems (KB3140245)
http://download.windowsupdate.com/c/msdownload/update/software/updt/2016/04/windows6.1-kb3140245-x64_5b067ffb69a94a6e5f9da89ce88c658e52a0dec0.msu

 

Security and Rollup Updates for Windows 7

Install the following updates. Make sure you download the correct version for your system.

STEP 1

Update for Windows 7 x86 (KB3020369)
http://download.windowsupdate.com/d/msdownload/update/software/updt/2015/04/windows6.1-kb3020369-x86_82e168117c23f7c479a97ee96c82af788d07452e.msu

Update for Windows 7 for x64-based Systems (KB3020369)
http://download.windowsupdate.com/d/msdownload/update/software/updt/2015/04/windows6.1-kb3020369-x64_5393066469758e619f21731fc31ff2d109595445.msu

STEP 2

Update for Windows 7 x86 (KB3125574)
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x86_ba1ff5537312561795cc04db0b02fbb0a74b2cbd.msu

Update for Windows 7 for x64-based Systems (KB3125574)
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu

STEP 3

You must RESTART the computer after installing the updates above.
Failure to restart may cause a failed loop issue

STEP 4

2019-03 Servicing Stack Update for Windows 7 for x86-based Systems (KB4490628)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/03/windows6.1-kb4490628-x86_3cdb3df55b9cd7ef7fcb24fc4e237ea287ad0992.msu

2019-03 Servicing Stack Update for Windows 7 for x64-based Systems (KB4490628)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/03/windows6.1-kb4490628-x64_d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu

STEP 5

SHA-2 code signing support update for Windows Server 2008 R2, Windows 7, and Windows Server 2008: September 23, 2019

2019-09 Security Update for Windows 7 for x86-based Systems (KB4474419)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4474419-v3-x86_0f687d50402790f340087c576886501b3223bec6.msu

2019-09 Security Update for Windows 7 for x64-based Systems (KB4474419)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4474419-v3-x64_b5614c6cea5cb4e198717789633dca16308ef79c.msu

STEP 6

2019-09 Servicing Stack Update for Windows 7 for x86-based Systems (KB4516655)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4516655-x86_47655670362e023aa10ab856a3bda90aabeacfe6.msu

2019-09 Servicing Stack Update for Windows 7 for x64-based Systems (KB4516655)
http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows6.1-kb4516655-x64_8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu

STEP 7

September 10, 2019—KB4516065 (Monthly Rollup)

2019-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4516065)
http://download.windowsupdate.com/d/msdownload/update/software/secu/2019/09/windows6.1-kb4516065-x86_662c716c417149d39d5787b1ff849bf7e5c786c3.msu

2019-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4516065)
http://download.windowsupdate.com/d/msdownload/update/software/secu/2019/09/windows6.1-kb4516065-x64_40a6dff87423268e55a909d40a310ac66386be0d.msu

STEP 8
Microsoft .NET Framework 4.8 offline installer for Windows (applies to both 32-bit or 64-bit systems)
https://support.microsoft.com/en-us/topic/microsoft-net-framework-4-8-offline-installer-for-windows-9d23f658-3b97-68ab-d013-aa3c3e7495e0
Direct Download link: https://go.microsoft.com/fwlink/?linkid=2088631

STEP 9

Restart the computer again and then run Windows Update and check for any further updates

 

 

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