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I upgraded Java a couple days ago and now I get the following notification, repeatedly. The alert doesn't provide any direction as to the origin or solution for the alerts. I thought that I could disable the notifications, but, that function isn't working and I would like to  mitigate this going forward. Why I'm continually receiving this alert and how to resolve it?

image.png.8c41b06c1265848c3ca2bdeb14bf5362.png

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  • Root Admin

Hello @gdoubled

Let us get some logs, please.

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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Thank you for the log. Please follow the steps below.

 

STEP 1

Go to Control Panel, Programs, Programs and Features and uninstall the following

  • Bonjour

 

What exactly is mDNSResponder.exe? (Bonjour)

https://www.groovypost.com/howto/howto/what-is-mdnsresponder-exe-and-why-is-it-running/

MDNSResponder, also known as Bonjour, is Apple’s native zero-configuration networking process for Mac that was ported over to Windows and associated with MDNSNSP.DLL.  On a Mac or iOS device, this program is used for networking nearly everything.  On Windows, this process is only necessary for sharing libraries via iTunes and other Mac applications like the Apple TV that were ported to Windows.  Bonjour allows different computers running iTunes to communicate with each other regardless of network configuration, this is because it enables automatic network discovery.

What Is mDNSResponder.exe / Bonjour and How Can I Uninstall or Remove It?
https://www.howtogeek.com/howto/6456/what-is-mdnsresponder.exe-bonjour-and-how-can-i-uninstall-or-remove-it/

 

STEP 2

Run the following fix. Right-click over the Malwarebytes tray icon and exit out of Malwarebytes before running this fix.

NOTE: Your version of the Farbar FRST program is located here:  C:\Users\Gavin\Downloads\FRSTEnglish.exe

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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  • Root Admin

Please right-click and exit out of Malwarebytes if it's running. Then click on the Start or Search and type in "Check for updates" and let Windows search for and install updates.

Once it has updated Windows please click on Start or Search and type in WINVER.EXE and run it and take a screenshot and post back please.

Example:

image.png

Thanks @gdoubled

 

Then also run C:\Users\Gavin\Downloads\FRSTEnglish.exe again and click on SCAN and post back the new log files.

 

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  • Root Admin

Thank you @gdoubled

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications.

  • Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • and save the tool on the desktop.
  • If Windows's  SmartScreen block that with a message-window, then
  • Click on the MORE INFO spot and over-ride that and allow it to proceed.
  • This tool is safe.   Smartscreen is overly sensitive.
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

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Please review and address the following issues as needed.

 

--------------------------- [ OtherUtilities ] ----------------------------

PuTTY release 0.71 (64-bit) v.0.71.0.0 Warning! Download Update


NVIDIA GeForce Experience 3.21.0.36 v.3.21.0.36 Warning! Download Update


------------------------------- [ Imaging ] -------------------------------

GIMP 2.8.20 v.2.8.20 Warning! Download Update


-------------------------- [ IMAndCollaborate ] ---------------------------

SkypeÖ 7.24 v.7.24.104 Warning! Download Update

 

-------------------------------- [ Media ] --------------------------------

K-Lite Codec Pack 12.2.2 Basic v.12.2.2 Warning! Download Update

 


---------------------------- [ UnwantedApps ] -----------------------------

Skype Click to Call v.8.5.0.9167 Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.

 

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  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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