kenbynl Posted May 12, 2021 ID:1456365 Share Posted May 12, 2021 hi so i got this popup by windows saying that i have a threat and its comming from my recycle bin i did multiple scans by malwarebytes and a windows defender full scan and i never heard of this file i dont know if its false positive and or if im infected Link to post Share on other sites More sharing options...
nasdaq Posted May 12, 2021 ID:1456398 Share Posted May 12, 2021 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If you do not have Malwarebytes installed do the following: Download the Farbar Recovery Scan Tool (FRST).Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please Attach it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the logs for my review. Let me know what problems persists. Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ==== Link to post Share on other sites More sharing options...
kenbynl Posted May 12, 2021 Author ID:1456407 Share Posted May 12, 2021 FRST.txt Addition.txt Link to post Share on other sites More sharing options...
nasdaq Posted May 13, 2021 ID:1456639 Share Posted May 13, 2021 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. === Then: Empty the Recycle Bin in Windows 10https://support.microsoft.com/en-us/windows/empty-the-recycle-bin-in-windows-10-d4c8f8ef-a12e-8250-b0cf-2311960a31f9 ==== If the problem persists clean the quarantine folder in Windows Defender How to: Delete/Restore quarantined files.https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-defender-antivirus/restore-quarantined-files-windows-defender-antivirus Follow the directives on the page to delete all the files in the quarantine folder. Restart the computer when done. <<<>>> Please post the Fixlog.txt and let me know what problem persists. fixlist.txt Link to post Share on other sites More sharing options...
kenbynl Posted May 13, 2021 Author ID:1456655 Share Posted May 13, 2021 hi, i did the fixlog but i still dont understand where did this $RUCEFJP.exe or trojan came from cause i never did download anything and i always keep recycle bin clean and theres nothing in quarantine and are my frst logs clean? Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted May 13, 2021 ID:1456729 Share Posted May 13, 2021 Hi, Quote i did the fixlog but i still dont understand where did this $RUCEFJP.exe or trojan came from I do not see the file in bold in any of your logs. We will never know where it came from. Is your problem solved? Link to post Share on other sites More sharing options...
kenbynl Posted May 14, 2021 Author ID:1456819 Share Posted May 14, 2021 Hi, i just wanted to know if im infected thank you so much for your help Link to post Share on other sites More sharing options...
nasdaq Posted May 14, 2021 ID:1456870 Share Posted May 14, 2021 Glad we could help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 14, 2021 Root Admin ID:1456938 Share Posted May 14, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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