Need more help...

Help Me Please · September 29, 2009

Hello...I posted my problem in a separate thread Infected but received no response so I read the threads where other people were experiencing similar problems and have since run Win32kdiag and ComboFix (renaming it as Combo-Fix).

Combo-Fix seems to have found and restored an infected file but I read in other instructions not to install any new programs until someone on here has viewed the log and replied...as I am currently with my pants down (no antivirus program currently installed - see linked thread above) I would like to know if I can go ahead and reinstall AVG and Malwarebytes' Anti-Malware.

Thanks in advance for your help.

Cheers

adambomb

Win32kDiag.txt

log.txt

AdvancedSetup · October 8, 2009

Sorry for the delay

Do you still need assistance with this?

Help Me Please · October 8, 2009

Sorry for the delay
Do you still need assistance with this?

yes please!

AdvancedSetup · October 8, 2009

STEP 01

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::
FCopy::
c:\windows\ServicePackFiles\i386\aec.sys | c:\windows\system32\drivers\aec.sys

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
Disconnect from the Internet.
Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02

Update and Scan with Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

Help Me Please · October 9, 2009

Hello and thanks for your assistance! The ComboFix and MBAM logs follow. I still cannot run Hijack This, even after reinstalling. I get a 'may not have appropriate permissions' error. I can't seem to delete or uninstall Hijack this either.

MBAM log:

Malwarebytes' Anti-Malware 1.41

Database version: 2927

Windows 5.1.2600 Service Pack 3

10/8/2009 5:15:06 PM

mbam-log-2009-10-08 (17-15-06).txt

Scan type: Quick Scan

Objects scanned: 87480

Time elapsed: 2 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

ComboFix log:

ComboFix 09-10-07.05 - ROCK 10/08/2009 16:52.2.2 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1664 [GMT -7:00]

Running from: c:\documents and settings\ROCK\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\ROCK\Desktop\CFscript.txt

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\win32k.sys

.

--------------- FCopy ---------------

c:\windows\ServicePackFiles\i386\aec.sys --> c:\windows\system32\drivers\aec.sys

.

((((((((((((((((((((((((( Files Created from 2009-09-08 to 2009-10-08 )))))))))))))))))))))))))))))))

.

2009-10-08 00:53 . 2009-10-08 00:52 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-10-03 07:46 . 2009-10-03 07:46 -------- d-----w- c:\documents and settings\ROCK\Local Settings\Application Data\Installer2812

2009-10-03 07:39 . 2009-10-03 07:39 -------- d-----w- c:\documents and settings\ROCK\Local Settings\Application Data\Installer3716

2009-09-29 01:23 . 2009-09-29 01:23 -------- d-----w- c:\program files\Trend Micro

2009-09-29 00:56 . 2009-09-29 19:48 -------- d--h--w- c:\windows\PIF

2009-09-29 00:53 . 2009-09-29 00:53 -------- d-----w- c:\documents and settings\ROCK\Application Data\Malwarebytes

2009-09-29 00:53 . 2009-09-29 17:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-28 22:09 . 2009-09-28 22:09 -------- d-----w- c:\program files\Common Files\Control Panels

2009-09-28 21:12 . 2009-09-28 21:12 -------- d-----w- c:\windows\system32\wbem\Repository

2009-09-25 19:14 . 2009-09-25 19:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-09-25 17:54 . 2008-05-16 13:10 23992 ----a-w- c:\windows\system32\drivers\pnarp.sys

2009-09-25 17:53 . 2008-05-16 13:10 25272 ----a-w- c:\windows\system32\drivers\purendis.sys

2009-09-25 17:53 . 2009-09-25 17:53 -------- d-----w- c:\program files\Common Files\Pure Networks Shared

2009-09-25 17:43 . 2009-09-25 17:43 -------- d-----w- c:\program files\Pure Networks

2009-09-22 17:47 . 2008-04-13 18:45 15104 -c--a-w- c:\windows\system32\dllcache\usbscan.sys

2009-09-22 17:47 . 2008-04-13 18:45 15104 ----a-w- c:\windows\system32\drivers\usbscan.sys

2009-09-22 17:47 . 2001-08-18 05:36 5632 ----a-w- c:\windows\system32\ptpusb.dll

2009-09-22 17:47 . 2008-04-14 00:12 159232 ----a-w- c:\windows\system32\ptpusd.dll

2009-09-22 17:32 . 2009-10-08 23:50 -------- d-----w- c:\documents and settings\ROCK\Application Data\OpenOffice.org2

2009-09-09 16:51 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-10-08 21:52 . 2009-09-01 16:24 -------- d-----w- c:\documents and settings\ROCK\Application Data\vlc

2009-10-08 21:05 . 2009-03-25 05:14 -------- d-----w- c:\program files\JavaBBowl

2009-10-08 00:52 . 2008-08-01 17:53 -------- d-----w- c:\program files\Java

2009-10-03 16:53 . 2008-07-31 22:14 20464 ----a-w- c:\documents and settings\ROCK\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-09-30 20:27 . 2009-08-10 23:51 -------- d-----w- c:\program files\Wizards of the Coast

2009-09-30 19:53 . 2009-08-28 10:01 -------- d-----w- c:\documents and settings\ROCK\Application Data\BSW

2009-09-28 22:01 . 2008-07-31 22:29 -------- d-----w- c:\program files\Common Files\Adobe

2009-09-25 19:40 . 2008-07-31 22:20 -------- d-----w- c:\program files\CCleaner

2009-09-25 17:42 . 2009-08-28 00:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Pure Networks

2009-09-03 07:17 . 2009-09-03 07:17 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet

2009-09-03 07:08 . 2009-09-03 07:08 -------- d-----w- c:\documents and settings\All Users\Application Data\ALM

2009-09-03 07:02 . 2009-09-03 07:02 -------- d-----w- c:\program files\Bonjour

2009-09-03 06:58 . 2009-09-03 06:58 -------- d-----w- c:\program files\Common Files\Macrovision Shared

2009-09-03 06:31 . 2009-09-03 06:25 -------- d-----w- c:\documents and settings\ROCK\Application Data\DAEMON Tools Pro

2009-09-03 06:30 . 2009-09-03 06:28 -------- d-----w- c:\program files\DAEMON Tools Pro

2009-09-03 06:28 . 2009-09-03 06:28 -------- d-----w- c:\documents and settings\All Users\Application Data\DAEMON Tools Pro

2009-09-03 06:25 . 2009-09-03 06:25 722416 ----a-w- c:\windows\system32\drivers\sptd.sys

2009-09-03 03:16 . 2009-09-03 03:16 -------- d-----w- c:\documents and settings\ROCK\Application Data\Leadertech

2009-09-03 02:59 . 2009-08-10 23:51 -------- d--h--w- c:\program files\InstallShield Installation Information

2009-09-03 02:55 . 2009-09-03 02:55 -------- d-----w- c:\program files\Common Files\InstallShield

2009-09-01 16:23 . 2009-09-01 16:23 -------- d-----w- c:\program files\VideoLAN

2009-09-01 06:36 . 2009-09-01 06:36 -------- d-----w- c:\documents and settings\ROCK\Application Data\.BitTornado

2009-09-01 06:33 . 2009-09-01 06:33 -------- d-----w- c:\program files\BitTornado

2009-08-28 00:42 . 2009-08-28 00:42 -------- d-----w- c:\program files\DIFX

2009-08-16 06:59 . 2009-08-16 06:59 -------- d-----w- c:\program files\MSBuild

2009-08-16 06:59 . 2009-08-16 06:59 -------- d-----w- c:\program files\Reference Assemblies

2009-08-10 23:51 . 2009-08-10 23:51 -------- d-----w- c:\documents and settings\ROCK\Application Data\Wizards of the Coast

2009-08-10 23:50 . 2009-08-10 23:50 -------- d-----w- c:\documents and settings\ROCK\Application Data\InstallShield

2009-08-07 02:24 . 2008-07-31 21:56 327896 ----a-w- c:\windows\system32\wucltui.dll

2009-08-07 02:24 . 2008-07-31 21:56 209632 ----a-w- c:\windows\system32\wuweb.dll

2009-08-07 02:24 . 2008-07-31 21:56 35552 ----a-w- c:\windows\system32\wups.dll

2009-08-07 02:24 . 2007-07-31 02:19 44768 ----a-w- c:\windows\system32\wups2.dll

2009-08-07 02:24 . 2008-07-31 21:56 53472 ----a-w- c:\windows\system32\wuauclt.exe

2009-08-07 02:24 . 2008-07-25 19:54 96480 ----a-w- c:\windows\system32\cdm.dll

2009-08-07 02:23 . 2008-07-31 21:56 575704 ----a-w- c:\windows\system32\wuapi.dll

2009-08-07 02:23 . 2008-07-31 21:56 1929952 ----a-w- c:\windows\system32\wuaueng.dll

2009-08-05 09:01 . 2008-07-25 19:56 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-07-17 19:01 . 2008-07-25 19:53 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-12 19:21 . 2008-07-25 20:01 233472 ----a-w- c:\windows\system32\wmpdxm.dll

.

((((((((((((((((((((((((((((( SnapShot@2009-09-29_19.49.27 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-10-08 23:57 . 2009-10-08 23:57 16384 c:\windows\temp\Perflib_Perfdata_4d4.dat

+ 2009-10-03 16:54 . 2009-08-07 02:24 44768 c:\windows\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.4.7600.226\wups2.dll

+ 2009-10-03 16:54 . 2009-08-07 02:24 35552 c:\windows\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.4.7600.226\wups.dll

+ 2008-07-31 21:56 . 2009-08-07 02:24 35552 c:\windows\system32\dllcache\wups.dll

+ 2008-07-31 21:56 . 2009-08-07 02:24 53472 c:\windows\system32\dllcache\wuauclt.exe

+ 2008-07-25 19:54 . 2009-08-07 02:24 96480 c:\windows\system32\dllcache\cdm.dll

+ 2008-08-01 17:53 . 2009-10-08 00:52 149280 c:\windows\system32\javaws.exe

+ 2008-08-01 17:53 . 2009-10-08 00:52 145184 c:\windows\system32\javaw.exe

+ 2008-08-01 17:53 . 2009-10-08 00:52 145184 c:\windows\system32\java.exe

+ 2008-07-31 21:56 . 2009-08-07 02:24 209632 c:\windows\system32\dllcache\wuweb.dll

+ 2008-07-31 21:56 . 2009-08-07 02:24 327896 c:\windows\system32\dllcache\wucltui.dll

+ 2008-07-31 21:56 . 2009-08-07 02:23 575704 c:\windows\system32\dllcache\wuapi.dll

+ 2008-07-31 22:06 . 2008-04-13 16:39 142592 c:\windows\system32\dllcache\aec.sys

+ 2009-10-08 00:52 . 2009-10-08 00:52 537600 c:\windows\Installer\168c3ec.msi

+ 2008-07-31 14:45 . 2009-10-03 16:52 1427344 c:\windows\system32\FNTCACHE.DAT

+ 2008-07-31 21:56 . 2009-08-07 02:23 1929952 c:\windows\system32\dllcache\wuaueng.dll

+ 2009-10-03 07:46 . 2009-10-03 07:46 1769984 c:\windows\Installer\74c3ea.msi

+ 2009-10-03 07:46 . 2009-10-03 07:46 1767424 c:\windows\Installer\74c3e0.msi

+ 2009-10-03 07:40 . 2009-10-03 07:40 1840640 c:\windows\Installer\74c3db.msi

+ 2009-10-03 07:39 . 2009-10-03 07:39 1768448 c:\windows\Installer\74c37e.msi

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-08 149280]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]

"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-11 624248]

c:\documents and settings\ROCK\Start Menu\Programs\Startup\

OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-1-21 393216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"idsvc"=3 (0x3)

"Bonjour Service"=2 (0x2)

"nmservice"=2 (0x2)

"nmraapache"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=

"c:\\Program Files\\Java\\jre1.6.0_04\\bin\\javaws.exe"=

"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"67:UDP"= 67:UDP:DHCP Discovery Service

.

Contents of the 'Scheduled Tasks' folder

2009-09-28 c:\windows\Tasks\WGASetup.job

- c:\windows\system32\KB905474\wgasetup.exe [2009-04-10 05:18]

.

------- Supplementary Scan -------

.

uInternet Settings,ProxyOverride = *.local

IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

FF - ProfilePath - c:\documents and settings\ROCK\Application Data\Mozilla\Firefox\Profiles\5et3pf85.default\

FF - prefs.js: browser.startup.homepage - hxxp://gmail.com

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-10-08 16:57

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\system32\wscntfy.exe

c:\program files\OpenOffice.org 2.4\program\soffice.exe

c:\program files\OpenOffice.org 2.4\program\soffice.bin

c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

.

**************************************************************************

.

Completion time: 2009-10-08 17:01 - machine was rebooted

ComboFix-quarantined-files.txt 2009-10-09 00:01

ComboFix2.txt 2009-09-29 19:52

Pre-Run: 58,940,223,488 bytes free

Post-Run: 60,001,234,944 bytes free

177 --- E O F --- 2009-09-24 15:34

Help Me Please · October 9, 2009

I didn't have the proper permissions set for Hijackthis but I fixed that. Hijackthis log follows:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:30:43 PM, on 10/8/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\DAEMON Tools Pro\DTProShellHlp.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\RocketDock\RocketDock.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--

End of file - 5349 bytes

AdvancedSetup · October 9, 2009

Please download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

DDS.txt
Attach.txt

Save both reports to your desktop
Please include the following logs in your next reply:
DDS.txt
and
Attach.txt

AdvancedSetup · October 9, 2009

Please post an update on this.

Thanks.

Help Me Please · October 10, 2009

Hi, sorry I didn't see your reply earlier.

DDS.txt follows and attach.txt has been zipped and attached.

These are from the 2nd time running DDS as I was a bonehead and forgot to save the .txt files before closing them the first time.

DDS (Ver_09-09-29.01) - NTFSx86

Run by ROCK at 23:19:21.68 on Fri 10/09/2009

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_15

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1481 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\RocketDock\RocketDock.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.exe

svchost.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Documents and Settings\ROCK\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe

StartupFolder: c:\docume~1\rock\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.4\program\quickstart.exe

IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll

Notify: avgrsstarter - avgrsstx.dll

Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rock\applic~1\mozilla\firefox\profiles\5et3pf85.default\

FF - prefs.js: browser.startup.homepage - hxxp://gmail.com

FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-8 335240]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-10-8 27784]

R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-10-8 108552]

R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-10-8 908056]

R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-10-8 297752]

=============== Created Last 30 ================

2009-10-08 21:06 <DIR> --d-h--- C:\$AVG8.VAULT$

2009-10-08 18:01 108,552 a------- c:\windows\system32\drivers\avgtdix.sys

2009-10-08 18:01 11,952 a------- c:\windows\system32\avgrsstx.dll

2009-10-08 18:01 335,240 a------- c:\windows\system32\drivers\avgldx86.sys

2009-10-08 18:00 <DIR> --d----- c:\windows\system32\drivers\Avg

2009-10-08 18:00 <DIR> --d----- c:\program files\AVG

2009-10-08 18:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8

2009-10-08 17:12 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-10-08 17:12 19,160 a------- c:\windows\system32\drivers\mbam.sys

2009-10-08 17:12 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

2009-10-08 17:08 <DIR> --d----- c:\windows\system32\appmgmt

2009-10-07 17:53 411,368 a------- c:\windows\system32\deploytk.dll

2009-09-29 12:44 <DIR> a-dshr-- C:\cmdcons

2009-09-29 12:43 229,888 a------- c:\windows\PEV.exe

2009-09-29 12:43 161,792 a------- c:\windows\SWREG.exe

2009-09-29 12:43 98,816 a------- c:\windows\sed.exe

2009-09-28 18:23 <DIR> --d----- c:\program files\Trend Micro

2009-09-28 17:56 <DIR> --d-h--- c:\windows\PIF

2009-09-28 17:53 <DIR> --d----- c:\docume~1\rock\applic~1\Malwarebytes

2009-09-28 15:09 <DIR> --d----- c:\program files\common files\Control Panels

2009-09-28 14:12 <DIR> --d----- c:\windows\system32\wbem\Repository

2009-09-25 12:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

2009-09-25 10:43 <DIR> --d----- c:\program files\Pure Networks

2009-09-22 10:47 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys

2009-09-22 10:47 15,104 a------- c:\windows\system32\drivers\usbscan.sys

2009-09-22 10:47 5,632 a------- c:\windows\system32\ptpusb.dll

2009-09-22 10:47 159,232 a------- c:\windows\system32\ptpusd.dll

==================== Find3M ====================

2009-09-02 23:25 722,416 a------- c:\windows\system32\drivers\sptd.sys

2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll

2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll

2009-07-12 12:21 233,472 a------- c:\windows\system32\wmpdxm.dll

============= FINISH: 23:19:29.03 ===============

Thank you for your help! And have a good weekend. Cheers

Attach.zip

AdvancedSetup · October 10, 2009

You should be able to use this method to run a locked program

Restore Access to Programs

Please download the following tool: Inherit.exe and save it directly to your desktop - not a folder on the desktop - the commands are tailored for the desktop location.
Click on START -> RUN and Copy then Paste the following text (including the quote " marks) into the Run box and click OK
"%userprofile%\desktop\Inherit.exe" "C:\Program Files\Internet Explorer\iexplore.exe"
You can also Drag-and-Drop any files onto inherit.exe if you want.
Repeat for any other files you get an access denied message

Please download and run these tools which are designed to restore some standard policy settings. They are not harmful.

VArestorepolicies.INF

Download this INF repair file from here: VArestorepolicies.zip by MS-MVP Miekiemoes
Unzip or open the file VArestorepolicies.zip
Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install

FixPolicies.exe

Download this self-extracting ZIP archive from here: FixPolicies.exe by MS-MVP Bill Castner and save it to your desktop.
Double-click FixPolicies.exe
Click the "Install" button on the bottom toolbar of the box that will open
The program will create a new Folder called FixPolicies
Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd
A black box will briefly appear and then close
These fixes may prove temporary. Active malware may revert these changes on your next startup. You can safely run these utilities again.

Update and Scan with Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

MrPatience · October 10, 2009

Advanced Setup was assisting me with an issue, and I had to step away from the computers for a few days... The thread that is closed is here...

http://www.malwarebytes.org/forums/index.p...p;p=136842&

Update is... I now can run iexplore.exe and actually access the Interwebs. Using wife's PC right now.

Bad news: Still no desktop, systray, none of that. Here is the Avenger log:

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Error: file "c:\windows\explorer.exe" is whitelisted

File move operation "c:\windows\ServicePackFiles\i386\explorer.exe|c:\windows\explorer.exe" failed!

Status: 0xc0000022 (STATUS_ACCESS_DENIED)

Completed script processing.

*******************

Finished! Terminate.

I am going to try to execute the balance of the instructions and we'll see what we get.

AdvancedSetup · October 11, 2009

Please post an update on this.

AdvancedSetup · October 12, 2009

Still looking for an update status please.

AdvancedSetup · October 13, 2009

Are you still with us? I'm going to be closing this post soon if I don't hear back from you on this.

AdvancedSetup · October 14, 2009

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Help Me Please · October 15, 2009

MBAM log:

Malwarebytes' Anti-Malware 1.41

Database version: 2969

Windows 5.1.2600 Service Pack 3

10/15/2009 3:40:54 PM

mbam-log-2009-10-15 (15-40-54).txt

Scan type: Quick Scan

Objects scanned: 88899

Time elapsed: 3 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:41:44 PM, on 10/15/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\RocketDock\RocketDock.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll