DM27 Posted May 9, 2021 ID:1455629 Share Posted May 9, 2021 Hello MBAM Team, A Threat scan detected this item (Malware.AI.1033594605) tonight, and I'm curious if there is anything else going on with my machine. I have attached the initial logs (MBAM, FRST and FRST Addition) for review. Thank you for your time. Sincerely, David Addition.txt FRST.txt MBAM report 2021-05-08.txt Link to post Share on other sites More sharing options...
Solution kevinf80 Posted May 9, 2021 Solution ID:1455677 Share Posted May 9, 2021 Hello David and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" If English is not your primary language Rename FRST to FRSTEnglish before running.... (right click on FRST, select "Rename") Let me see those logs in your reply... Thank you, Kevin.... Link to post Share on other sites More sharing options...
DM27 Posted May 9, 2021 Author ID:1455723 Share Posted May 9, 2021 Hello Kevin, Thank you for the additional feedback. I've attached the requested logs for your review. All the best, David Addition.txt AdwCleaner[C00].txt FRST.txt MBAM 2021-05-09 0831.txt msert.log Link to post Share on other sites More sharing options...
kevinf80 Posted May 9, 2021 ID:1455802 Share Posted May 9, 2021 Hiya David, Your logs are clean, I see no evidence of Malware or infection.... Thank you, Kevin... Link to post Share on other sites More sharing options...
DM27 Posted May 11, 2021 Author ID:1456130 Share Posted May 11, 2021 Hello Kevin, Thank you for your time. I guess I can go ahead and delete that file in MBAM quarantine? Any other clean up steps I should complete? David Link to post Share on other sites More sharing options...
kevinf80 Posted May 11, 2021 ID:1456151 Share Posted May 11, 2021 Hello David, All we need to do is clean up and remove FRST, I also give suggestions and extra information... Right click on FRST here: C:\Users\d-mun\Desktop\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Condsider the following: Disable Remote Desktop: https://www.tenforums.com/tutorials/92433-enable-disable-remote-desktop-connections-windows-10-pc.html Disable Windows Telemetry: https://helpdeskgeek.com/windows-10/how-to-disable-windows-10-telemetry/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Will also work for Opera and Edge.. PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted May 13, 2021 ID:1456754 Share Posted May 13, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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