Dusza Posted May 5, 2021 ID:1455068 Share Posted May 5, 2021 This website is being incorrectly categorised as distributing a trojan. www.stonevine.co.uk The message I (and other customers to this ecommerce) receive when using Malwarebytes protection is: Website blocked due to a Trojan Your Malewarebytes Premium trial blocked this website because it may contain a Trojan. We strongly recommend you do not continue. Here's the event log: Protection Event Time: 9:23 AM Log File: 239ab1f2-ad7b-11eb-bf27-e06995813214.json -Software Information- Version: 4.3.0.98 Components Version: 1.0.1273 Update Package Version: 1.0.40135 License: Trial -System Information- OS: Windows 10 (Build 14393.0) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0, , -Website Data- Category: Trojan Domain: stonevine.co.uk IP Address: 68.183.44.112 Port: 80 Type: Outbound File: C:\Program Files\Google\Chrome\Application\chrome.exe (end) FYI - I'm using a trial version purely as we've been notified of the issue and was attempting to replicate it issues received by our customers who use Malwarebytes. Please can you investigate as this is a legit website and a false positive. (It would be super useful to know why Malwarebytes has identified this website as a false positive - if there's something we can do to help ensure this doesn't happen again that info would be appreciated. thank you Link to post Share on other sites More sharing options...
Staff Solution JPopovic Posted May 5, 2021 Staff Solution ID:1455070 Share Posted May 5, 2021 Hello, This is IP block. This IP address appears to have been cleaned up and the block will be removed. Thank you and let us know if you need any additional help! Link to post Share on other sites More sharing options...
Dusza Posted May 5, 2021 Author ID:1455074 Share Posted May 5, 2021 Thank you, much appreciated. Do you know how long it takes to remove the IP block so I can give a realistic expectation to my client? Link to post Share on other sites More sharing options...
Staff JPopovic Posted May 5, 2021 Staff ID:1455077 Share Posted May 5, 2021 Removal should be reflected in the next database update going out in a few hours or so. Thank you! Link to post Share on other sites More sharing options...
Dusza Posted May 5, 2021 Author ID:1455078 Share Posted May 5, 2021 Thank you Link to post Share on other sites More sharing options...
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