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Unable to reinstall Malwarebytes


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On 5/1/2019 at 2:07 AM, exile360 said:

Excellent, I'm glad to hear it.  If there's anything else we might assist you with please let us know.

Thanks

Hi, had also that problem with my old windows 7, did what you suggest here but now im screwed and lost 40eur subscription. I cant update my windows security, so now i uninstalled your software and cant install it back! So what should i do next? Just lost protection and money?

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25 minutes ago, matu666 said:

Hi, had also that problem with my old windows 7

Please start you OWN topic and wait for instructions. We will be happy to assist.

Thanks.

Edited by Porthos
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  • Root Admin

Hello @matu666

Please get us some logs and we'll see what we can do to assist you.

When you say you cannot update your system what do you mean? There are updates for Windows 7 to make it compliant.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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