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Potential false positive?


Cybermint123

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Please clear your hubble cache by doing the following:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes

Also were you connected to the internet for the scan?


I do not have the detection even with expert system algorithms to identify malicious files enabled.

Edited by Porthos
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37 minutes ago, cli said:

Do you have "Use expert system algorithms to identify malicious files" turned ON? (Settings > Security > Scan options) This setting should be OFF for most users and typically resolves many Malware.Heuristic FPs.

Yes that setting is enabled, although i dont remember doing it!, with it turned off there's no detection when i scan. Seems like its a false positive then? 

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35 minutes ago, Porthos said:

Please clear your hubble cache by doing the following:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes

Also were you connected to the internet for the scan?


I do not have the detection even with expert system algorithms to identify malicious files enabled.

Thanks for the reply, i tried clearing the cache and scanning offline, but it still detected the file until i disabled the expert system algorithms. I will leave that off from now on.

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