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Deep Freeze software unable to load Deep Freeze configuration.


Ivanlee014

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Dear All,

I want to seek assistance to resolve the issue that the Deep Freeze software unable to load Deep Freeze configuration because the "DFServ" is quarantine by Malwarebytes. The "DFServ file had been restored but the Deep Freeze problem still insist. I cannot re-format my PC because some program cannot install to other PC. It looks like the DeepFreeze  deadlock with Malwarebytes. Unfortunately, the state of Deep Freeze is Frozen so that there is useless after un-install the Malwarebytes.

Please help!!!

Many Thanks.

Ivan

MalwarebytesLog.txt

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7 minutes ago, Ivanlee014 said:

The "DFServ file had been restored but the Deep Freeze problem still insist.

I would exclude the file after it is UN- quarantined.

I would also zip and attach DFServ.exe here as well.

 

Edited by Porthos
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Hi Porthos,

Thanks for your reply. 

"I would exclude the file after it is UN- quarantined."

--> Sorry I don't know how to launch the Deep Freeze manually. I tried to execute the DFServ.exe but the Deep Freeze won't launch. I need to restart the PC but the Malwarebytes will put the DFServ.exe into the quarantine folder again even though I exclude the file because the Deep Freeze is FRONZEN state now.

"I would also zip and attach DFServ.exe here as well."

--> Sorry I don't understand your meaning. 

Thanks.

 

Edited by AdvancedSetup
corrected font issue
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