Jump to content

Hello I have returned with another problem yet again.


Recommended Posts

  • Replies 54
  • Created
  • Last Reply

Top Posters In This Topic

  • Root Admin

Okay, it's  missing drivers for the motherboard.

Let me go find the link I provided you before. I'll be back in a moment.

Please click on Start and type in "Check for updates"

Then let Windows check for updates. Then you should see an Optional or Advanced option which may show drivers that your system needs.

Let me know.

 

Link to post
Share on other sites
  • Root Admin

Okay, here is what I posted before for you.

 

ASUS PRIME B550M-A (WI-FI) -    This appears to be your motherboard but you should confirm, verify on your own too.
https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-B550M-A-WI-FI/HelpDesk_Download/

User Manual
https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/PRIME_B550M-A_(WI-FI)/E16551_PRIME_B550M-A_WI-FI_UM_WEB.pdf

 

Please download the Chipset driver and install that.

image.png

Link to post
Share on other sites
  • Root Admin
Posted (edited)

Okay, once it is all installed and updated. Reboot the computer again another time and run FRST again please and post back the new logs

 

Edited by AdvancedSetup
updated information
Link to post
Share on other sites
  • Root Admin

How do you already have Hitman Pro installed?

Windows Defender:
================

Date: 2021-04-27 19:11:03
Description:
Controlled Folder Access blocked C:\Program Files\HitmanPro\HitmanPro.exe from making changes to memory.
Detection time: 2021-04-28T02:11:03.141Z
Path: \Device\HarddiskVolume3
Process Name: C:\Program Files\HitmanPro\HitmanPro.exe
Security intelligence Version: 1.337.77.0
Engine Version: 1.1.18100.5
Product Version: 4.18.2103.7

Date: 2021-04-27 19:05:48
Description:
Controlled Folder Access blocked C:\Users\hecto\Downloads\HitmanPro_x64.exe from making changes to memory.
Detection time: 2021-04-28T02:05:48.018Z
Path: \Device\HarddiskVolume3
Process Name: C:\Users\hecto\Downloads\HitmanPro_x64.exe
Security intelligence Version: 1.337.69.0
Engine Version: 1.1.18100.5
Product Version: 4.18.2103.7

Date: 2021-04-27 18:42:00
Description:
Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.
Feature: On Access
Error Code: 0x8007043c
Error description: This service cannot be started in Safe Mode
Reason: Antimalware security intelligence has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

 

 

There are a lot of Application errors. They may just be transient temporary errors due to all the installation work. For now I'd recommend just keeping an eye on things and do a few reboots and see if the errors come back or not. If they keep coming back then you need to track the errors down and fix them before they get out of hand.

 

Application errors:
==================

Error: (04/27/2021 07:42:35 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Faulting module name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Exception code: 0xc000041d
Fault offset: 0x000000000001894b
Faulting process id: 0xd38
Faulting application start time: 0x01d73bd7464d206d
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Report Id: 908baf68-4237-49d8-bb08-0659b29eb5ef
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 07:42:35 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Faulting module name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Exception code: 0xc0000005
Fault offset: 0x000000000001894b
Faulting process id: 0xd38
Faulting application start time: 0x01d73bd7464d206d
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Report Id: 7e0d78df-f529-4a12-9c74-c5fc8092548c
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 07:35:58 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (04/27/2021 07:35:57 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: atieclxx.exe, version: 27.20.21002.112, time stamp: 0x6075c8ed
Faulting module name: atieclxx.exe, version: 27.20.21002.112, time stamp: 0x6075c8ed
Exception code: 0xc0000005
Fault offset: 0x0000000000018006
Faulting process id: 0x2ed0
Faulting application start time: 0x01d73bd7275d76e5
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\atieclxx.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0366490.inf_amd64_c0dea8a43cb81731\B366217\atieclxx.exe
Report Id: d9038f82-ca08-4565-a2c1-e696fa791849
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 06:50:35 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Faulting module name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Exception code: 0xc000041d
Fault offset: 0x000000000001894b
Faulting process id: 0xc88
Faulting application start time: 0x01d73bd06dc0d1d3
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Report Id: 546a3f63-6431-4b63-ae01-a0b778338a53
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 06:50:35 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Faulting module name: ArmourySocketServer.exe, version: 0.0.5.33, time stamp: 0x604624c0
Exception code: 0xc0000005
Fault offset: 0x000000000001894b
Faulting process id: 0xc88
Faulting application start time: 0x01d73bd06dc0d1d3
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe
Report Id: c7028dbb-5dda-43e5-9ce6-73c4e02600d6
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 06:46:24 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Explorer.EXE, version: 10.0.19041.928, time stamp: 0xbc61eb13
Faulting module name: DUI70.dll, version: 10.0.19041.746, time stamp: 0x55510662
Exception code: 0xc0000005
Fault offset: 0x0000000000036f89
Faulting process id: 0x510
Faulting application start time: 0x01d73bd0232ffb08
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: f40a5c03-6b04-4731-b9fa-ea2e3d8d4807
Faulting package full name:
Faulting package-relative application ID:

Error: (04/27/2021 06:11:21 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: RazerInstaller.exe, version: 1.0.148.185, time stamp: 0x5f7fcd7b
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x26452a2a
Exception code: 0xe0434352
Fault offset: 0x0012a6e2
Faulting process id: 0x2898
Faulting application start time: 0x01d73bcb621c5737
Faulting application path: C:\Windows\Installer\Razer\Installer\App\RazerInstaller.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 7f3ddbb1-9cf9-43d2-830c-11856697c0bd
Faulting package full name:
Faulting package-relative application ID:

 

Ultimately I think you should try to reduce and if possible correct all errors. Trim down what you need or don't need to actually run the computer.

Then once all is clean and working well take a snapshot image of it as a back up to an External drive. That way you can easily restore it back within minutes in the future if needed.

 

 

 

Link to post
Share on other sites

Some apps appeared when I started the pc deleted some well most I just decided to download it again but I’m uninstalling it can I check up like in 2 days to see if I keep getting errors and how do I track down the problems is there a tool I can use to make it a little more easy 

Link to post
Share on other sites
  • Root Admin

Please see the following articles and video on how to manage and keep track of issues if they're continuing

 

Solving Problems Using Reliability Monitor in Windows 10
https://petri.com/solving-problems-using-reliability-monitor-in-windows-10

 

How To Use The Event Viewer In Windows 10 Tutorial

 

Post back again in a day or two and let me know how things are going.

 

I would recommend changing your browser to Firefox and adding Content blocking so that you don't infect the computer while working on it.

You may be interested in using our new Malwarebytes Browser Guard to help protect your browser from items that uBlock or others don't target.

Please install uBlock Origin for your browsers to better protect your system.

FireFox, Chrome

 

Download Firefox: https://www.mozilla.org/en-US/firefox/new/

 

 

Link to post
Share on other sites
  • Root Admin

I've sent a request to our Research team to see what they say but my guess is that it's a False Positive. That detection is from our heuristics engine which looks for anomalies and patterns.

Once I hear back I'll let you know.

Thanks

 

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.


Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.