Our Site is being blocked and mislabeled

[emauthe]

An Event site of ours is being blocked by the MalwareBytes browser extension for a "fullScreenLoop"

https://showrunnerinc.com/r/A10151

Looking over our site's code, there isn't any code that would cause such an effect.

Can we be given instructions on what code could be causing MalwareBytes to mislabel our site?

And what steps you would be expecting to take us off your list?

Thank you.

 

[gonzo]

It has to do with some "sensitivity" going between full-screen video and smaller format.  We are experiencing a small number of complaints on this issue, and we are looking at it more deeply.  I have whitelisted your site.  Please allow 15-30 minutes for changes to take effect.  Sorry for the inconvenience.