FP Malware.Heuristic.1003 Quarantining Cyberpower PowerPanel Personal files

[danjen]

Malwarebytes has quarantined 76 files from Cyberpower PowerPanel Personal, software which has been installed for several months monitors my UPS, which of course means that PowerPanel no longer works. Is this a false positive?  MBAM 4.3.0.98, daily scans carried out. A zip file is attached with the log and with one of the quarantined files; I can supply more quarantined files if required.

Thank you

Scan Report 20210424.zip

[Atribune]

These should be resolved now.

 

[danjen]

All resolved except for one file which MBAM insists on quarantining, C:\Program Files (x86)\CyberPower PowerPanel Personal\major\AppServer.cp36-win32.pyd  Log and file attached.

AppServer.cp36-win32.zip log.txt

[Atribune]

Should be good now. You may want to consider turning off Expert System Algorithms in Malwarebytes.

[Anoptn]

There are 3 more Cyberpower false positives for me using component version 1.0.1273.

Attached files and logs. Thank you for the quick resolutions of the rest of the files.

 

Cyberpower additional false positives.zip Detection logs.zip

[Atribune]

Got them, same recommendation though, turn off expert system algorithms.

[danjen]

All fixed with expert system algorithms off, many thanks.

[Atribune]

No problem :)