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Possible False Positive - Malware.Heuristic.1003


DdgeC

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  • AdvancedSetup changed the title to Possible False Positive - Malware.Heuristic.1003
3 minutes ago, cli said:

Please do the following to clear your hubble cache:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes

And then run another scan, or...?

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  • 1 year later...

@jamsoft

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

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  • 2 months later...
22 minutes ago, FJSOFT said:

The newest update throws a Malware.Heuristic.1003 fault.

The attached file is not detected by the consumer or commercial versions of Malwarebytes.

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

 

Edited by Porthos
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  • 2 weeks later...

This is the answer from VirusTotal:

Quote

We don't scan files or URLs ourselves. We receive results from different AV vendors. If it's still listed as malware in our results it's because the AV vendor hasn't sent us updated results. Once they send us updated results, the information is automatically updated in VirusTotal.
 
Please contact the AV vendor and let them know that they have to send updated results to VirusTotal.
 
Thank you

Hmm, how i should proceed to get this issue fixed?

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