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Threat Is Quarantined but Quarantine Tab Is Empty


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A scan found a threat (a file it named MachineLearning/Anomalous.100%) and automatically quarantined it. The history tab shows "Quarantined" under "Action." However, the quarantine tab is empty, so I can't delete the threat. I used the Support tool to do an update, but the issue persists.

Two questions: (1) How can I find the threat to remove it, and (2) Does it really matter, if it's quarantined and supposedly can do nothing in that condition?

Here's the report:

 

 

Malwarebytes

www.malwarebytes.com

 

-Log Details-

Scan Date: 4/21/21

Scan Time: 9:02 AM

Log File: d3e8fed6-a2a1-11eb-af59-1002b51dc431.json

 

-Software Information-

Version: 4.3.0.98

Components Version: 1.0.1251

Update Package Version: 1.0.39445

License: Free

 

-System Information-

OS: Windows 10 (Build 19041.928)

CPU: x64

File System: NTFS

User: DESKTOP-AB3VPMA\Peter

 

-Scan Summary-

Scan Type: Threat Scan

Scan Initiated By: Manual

Result: Completed

Objects Scanned: 303404

Threats Detected: 1

Threats Quarantined: 1

Time Elapsed: 2 min, 52 sec

 

-Scan Options-

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Detect

PUM: Detect

 

-Scan Details-

Process: 0

(No malicious items detected)

 

Module: 0

(No malicious items detected)

 

Registry Key: 0

(No malicious items detected)

 

Registry Value: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Data Stream: 0

(No malicious items detected)

 

Folder: 0

(No malicious items detected)

 

File: 1

MachineLearning/Anomalous.100%, C:\USERS\PETER\APPDATA\LOCAL\TEMP\BITA09F.TMP, Quarantined, 0, 392687, 1.0.39445, , shuriken, , 38FFAC598DE45EF46C3688BCC7205D8A, 6828398D0A5CE4FD77BB2C45B7BCA5BD119B43FC85E4274A622FE8898F429A27

 

Physical Sector: 0

(No malicious items detected)

 

WMI: 0

(No malicious items detected)

 

 

(end)

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  • Staff

***This is an automated reply***

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