I have recently downloaded both Malware protection and Malware Privacy.
My friend had a spare activation key and sent it over to me to use. I managed to get it all sorted until it came to connecting to the server in which it keeps bringing up the message..
"Unable to connect Unable to connect to VPN server. Try again."
I have tried switching wifi devices, restarting and also shutting down and switching my device back on an nothing seems to help or make any differance.
Can you kindly do the following for us so we can further investigate this issue further for you.
Once you have this file, please attach here for us to further review.
Thank you in advance.