Madsls Posted April 15, 2021 ID:1451508 Share Posted April 15, 2021 Hi, i have some problems, that when i wanna send a message, or even wanna use Discord. Malwarebyte blocking Discord, and call it a Trojan.? Any one else have this issuse.? I went that far, that i tried to delete Discord, but failed to remove it. Then i removed Malwarebyte, and after reinstall Discord, because Malwarebyte blocked me to visist discord.com website. And after i reinstalled both softwares again, and lets see if it's going to do the same again. Any one else have this issuses.? And have a easyer solotion so i dont need to reinstall both softwares.? Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted April 15, 2021 Staff ID:1451509 Share Posted April 15, 2021 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Malwarebytes Support Tool - Advanced Options This feature is designed for the following reasons: For use when you are on the forums and need to provide logs for assistance For use when you don't need or want to create a ticket with Malwarebytes For use when you want to perform local troubleshooting on your own How to use the Advanced Options: Spoiler Download Malwarebytes Support Tool Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Navigate to the Advanced tab The Advanced menu page contains four categories: Gather Logs: Collects troubleshooting information from the computer. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The Premium license key is backed up and reinstated. All user configurations and other data are removed. This process requires a reboot. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program. To provide logs for review click the Gather Logs button Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes. Malwarebytes for Windows will open once the installation completes successfully. Screenshots: Spoiler Spoiler If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: Find my premium license key Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
demonkez1987 Posted April 15, 2021 ID:1451511 Share Posted April 15, 2021 (edited) while you lot are waiting to get on discord you can use your mobile. i mean you can use discord on your mobile. Edited April 15, 2021 by demonkez1987 Link to post Share on other sites More sharing options...
Madsls Posted April 15, 2021 Author ID:1451513 Share Posted April 15, 2021 I dont really use Discord on phone. Link to post Share on other sites More sharing options...
Sanngetall Posted April 15, 2021 ID:1451516 Share Posted April 15, 2021 I have the same trouble. Discord is completly blocked by MWB. Discord is flagged as a Trojan horse. Link to post Share on other sites More sharing options...
Ulci Posted April 15, 2021 ID:1451517 Share Posted April 15, 2021 I'm having the same problem rn, Malwarebytes started to mark diffrent Discord processes as Trojan Link to post Share on other sites More sharing options...
unknownguy Posted April 15, 2021 ID:1451519 Share Posted April 15, 2021 (edited) I was just going to report this. Why does mb block discord as Trojan? Now I can't talk with the developers I talk with. Edit: I can receive messages. But not talk. Edit2: "Blocked Website Discord.com because of Trojan" test.txt Edited April 15, 2021 by unknownguy Link to post Share on other sites More sharing options...
Madsls Posted April 15, 2021 Author ID:1451528 Share Posted April 15, 2021 9 minutes ago, unknownguy said: I was just going to report this. Why does mb block discord as Trojan? Now I can't talk with the developers I talk with. Edit: I can receive messages. But not talk. test.txtUnavailable I can talk, but i cannot send message, but just now, after i wanna send this replay, Malwarebyte just popup and say Discord.com is Trojan. Link to post Share on other sites More sharing options...
unknownguy Posted April 15, 2021 ID:1451530 Share Posted April 15, 2021 Just now, Madsls said: I can talk, but i cannot send message, but just now, after i wanna send this replay, Malwarebyte just popup and say Discord.com is Trojan. I can't talk. But after disabling the web protection I can use Discord. So I guess there is a block on discord.com. Link to post Share on other sites More sharing options...
Madsls Posted April 15, 2021 Author ID:1451531 Share Posted April 15, 2021 It's just pop up again and block me to use Discord. So i have just removed Malwarebyte again, and may wait to install it again, intill They have fixed the problem. Link to post Share on other sites More sharing options...
unknownguy Posted April 15, 2021 ID:1451533 Share Posted April 15, 2021 1 minute ago, Madsls said: It's just pop up again and block me to use Discord. So i have just removed Malwarebyte again, and may wait to install it again, intill They have fixed the problem. Disable web protection. This fix the problem. No need to uninstall Mb. We just need to wait for the team to look this up. And till then disable web protection. If you guys is unsure about the web protection off. Just don't browse other sites till this is fixed. Link to post Share on other sites More sharing options...
Madsls Posted April 15, 2021 Author ID:1451536 Share Posted April 15, 2021 3 minutes ago, unknownguy said: Disable web protection. This fix the problem. No need to uninstall Mb. We just need to wait for the team to look this up. And till then disable web protection. If you guys is unsure about the web protection off. Just don't browse other sites till this is fixed. Thanks, i have now try to disable that function, and then lets see if it will stop. :) Link to post Share on other sites More sharing options...
unknownguy Posted April 15, 2021 ID:1451538 Share Posted April 15, 2021 This has been fixed now. Update the database and the detection should be gone. Link to post Share on other sites More sharing options...
Staff Solution JPopovic Posted April 15, 2021 Staff Solution ID:1451550 Share Posted April 15, 2021 Hello, The block has been removed. It was fixed with 1.0.39437 version. You should be able to access the domain now. Please make sure to check for the updates. Sorry for the inconvenience! 1 Link to post Share on other sites More sharing options...
LVTS Posted April 15, 2021 ID:1451555 Share Posted April 15, 2021 Hi, I have updated to the latest version however Discord is stil blocked :( Link to post Share on other sites More sharing options...
Ulci Posted April 15, 2021 ID:1451561 Share Posted April 15, 2021 For me issue was fixed, thank you for quick update, sending logs, maybe will be usefull if problem still occurs. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Staff JPopovic Posted April 15, 2021 Staff ID:1451562 Share Posted April 15, 2021 @LVTS Can you please post the db version that you have? 1 Link to post Share on other sites More sharing options...
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