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I've been highjacked by AVSYSTEMCARE :(


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H guys, i've lost my system to this dreaded virus or what ever it is, I can't get into my control panel and I keep getting pop ups trying to get me to visit a website for AVSYSTEMCARE. My laptop also seems to be dog slow and is crashing ie more than usual. Thanks if anyone can help me out.

I've included my hijack this log below and my log from AVG Anti-Spyware. I tried the panda scan thing but all I get is a webpage not found error when it tries to launch the scanner. :angry:

AVG has picked up a backdoor program from some archives I deleted recently but apart from that i'm not sure where I am and how to get out of this mess.

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 12:50:25 21/10/2007

+ Scan result:

C:\System Volume Information\_restore{C5E4AC7D-1122-477F-A17F-DC15A2899E1C}\RP301\A0116269.ocx -> Backdoor.IRCBot : Cleaned with backup (quarantined).

C:\Documents and Settings\PCG-FX401\Cookies\pcg-fx401@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

::Report end

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 21:25:09, on 21/10/2007

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\System32\ati2evxx.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\System32\printer.exe

C:\WINDOWS\System32\Atiptaxx.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\mIRC\mirc.exe

C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ZONELABS\vsmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\printer.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe

O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\System32\WinAvXX.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\System32\WinAvXX.exe

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Startup: system.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: VPN Client.lnk = ?

O4 - Global Startup: NETGEAR WG511v2 Wireless Assistant.lnk = ?

O4 - Global Startup: autorun.exe

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll

O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com

O15 - Trusted Zone: *.pandasecurity.com

O15 - Trusted Zone: *.Sony-europe.com

O15 - Trusted Zone: *.Sonystyle-europe.com

O16 - DPF: {264AED84-12F1-4CA1-8AA7-EB939AE58D8D} -

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--

End of file - 7292 bytes

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Hi jifster, and welcome to Malwarebytes. Please delete the quarantine files in AVG and make sure your system is set to show hidden files and folders.

Please set your system to show

all files; Click Start.

Open My Computer.

Select the Tools menu and click Folder Options.

Select the View Tab.

Under the Hidden files and folders heading select Show hidden files and folders.

Uncheck the Hide protected operating system files (recommended) option.

Click Yes to confirm.

Click OK.

Print or Copy these instructions to notepad and save to your Desktoop as you will be offline with all browsers closed for this fix.

Download:

Use this URL to download the latest version (the file contains both English and French versions):

http://siri.urz.free.fr/Fix/SmitfraudFix.exe

* Double-click SmitfraudFix.exe

* Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Clean:

* Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)

* Double-click SmitfraudFix.exe

* Select 2 and hit Enter to delete infect files.

* You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.

* The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.

* A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

* Optional:

o To restore Trusted and Restricted site zone, select 3 and hit Enter.

o You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.

Note:

process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

http://www.beyondlogic.org/consulting/proc...processutil.htm

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Hi Jean, thanks for your advice.

I followed all that but the script appears to die very soon after starting, i'll post the log below and another hijackthis log. I was left with just a blank safe mode screen with 'safemode' in each corner, however I was able to bring up taskmanager and get to a cmd prompt so it had not hung the laptop. The popups have stopped but ie is still crashing (im using firefox as ie won't get as far as to let me construct a reply before crashing). Also I still dont have control panel in settings so i'm not sure if this is damage done or still the spyware/virus present.

SmitFraudFix v2.240

Scan done at 23:51:51.90, 21/10/2007

Run from C:\SmitfraudFix

OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT

The filesystem type is FAT32

Fix run in safe mode

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OK, fix the lines below with HJT, put a check in the box for each one and click fix.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\printer.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O16 - DPF: {264AED84-12F1-4CA1-8AA7-EB939AE58D8D} -

Close HJT and get this program below, it should get your desktop back and finish off the beast.

1. Download this file :

http://www.techsupportforum.com/sectools/combofix.exe

2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log and a HiJack log in your next reply

Note:

Do not mouseclick combofix's window while its running. That may cause it to stall

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Hi again Jean, thanks again for your advice.

I've run as directed and things seems better now. I'm no longer getting a message on boot that printer.exe is missing either (which I forget to mention was happening).

Here are the logs from combo and hjt. Do you think I could be in the clear?

ComboFix 07-10-22.7 - PCG-FX401 2007-10-22 17:10:30.1 - FAT32x86

Microsoft Windows XP Home Edition 5.1.2600.0.1252.1.1033.18.93 [GMT 1:00]

Running from: C:\combofix.exe

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\WINDOWS\system32\sulimo.dat

.

((((((((((((((((((((((((( Files Created from 2007-09-22 to 2007-10-22 )))))))))))))))))))))))))))))))

.

2007-10-22 16:56 51,200 --a------ C:\WINDOWS\NirCmd.exe

2007-10-22 16:55 1,392,741 --a------ C:\combofix.exe

2007-10-22 10:07 <DIR> d-------- C:\New Folder

2007-10-22 10:07 <DIR> d-------- C:\casement

2007-10-21 23:40 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS

2007-10-21 23:40 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec

2007-10-21 23:40 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\InterTrust

2007-10-21 23:25 3,314 --a------ C:\WINDOWS\system32\tmp.reg

2007-10-21 23:24 <DIR> d-------- C:\SmitfraudFix

2007-10-21 23:08 1,035,316 --a------ C:\SmitfraudFix.exe

2007-10-21 12:50 <DIR> d-------- C:\avsystemcare

2007-10-20 19:06 <DIR> d-------- C:\Documents and Settings\PCG-FX401\Application Data\Grisoft

2007-10-20 19:06 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys

2007-10-20 19:05 12,413,440 --a------ C:\avgas-setup-7.5.1.43.exe

2007-10-20 14:18 <DIR> d-------- C:\HiJackThis

2007-10-20 14:18 318,369 --a------ C:\HiJackThis.zip

2007-10-20 00:49 239,391 --a------ C:\bmotion-0.0.9.zip

2007-10-19 21:31 <DIR> d-------- C:\cottage

2007-10-18 01:11 <DIR> d--hs---- C:\FOUND.016

2007-10-08 15:50 9,366,304 --a------ C:\pal_install_r17709.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2007-07-30 18:19 92,504 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll

2007-07-30 18:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll

2007-07-30 18:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll

2007-07-30 18:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe

2007-07-30 18:19 53,080 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe

2007-07-30 18:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll

2007-07-30 18:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll

2007-07-30 18:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll

2007-07-30 18:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll

2007-07-30 18:19 1,712,984 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll

2007-07-30 18:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll

2007-07-25 09:35 454,656 ----a-w C:\putty.exe

2006-03-31 01:54 45,056 ----a-w C:\Program Files\Yremotecontrol_v20.exe

1996-06-10 11:15 92,416 ----a-r C:\Program Files\VIDCAP32.EXE

2006-08-26 01:55:50 32 --sha-w C:\WINDOWS\{9D607F97-E39F-4FF3-9130-552C7B7B0BF5}.dat

2006-08-26 01:55:50 32 --sha-w C:\WINDOWS\system32\{CD48A87A-82FC-4F46-B230-AE984BC9CD77}.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2001-08-22 17:23]

"AtiPTA"="Atiptaxx.exe" [2001-07-05 14:53 C:\WINDOWS\system32\atiptaxx.exe]

"Lexmark X5100 Series"="C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe" [2003-03-04 07:49]

"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2002-08-19 22:22]

"ccRegVfy"="C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" [2002-08-19 22:23]

"Advanced Tools Check"="C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE" [2002-08-26 22:35]

"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2006-08-26 03:12]

"SSC_UserPrompt"="C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" [2004-11-02 16:59]

"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 13:03]

"Zone Labs Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2006-08-23 23:38]

"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 10:25]

R3 ati2mpab;ati2mpab;C:\WINDOWS\System32\DRIVERS\ati2mpab.sys

R3 NPDriver;Norton Unerase Protection Driver;\??\C:\WINDOWS\System32\Drivers\NPDRIVER.SYS

R3 VIAMODEM;VIAMODEM;C:\WINDOWS\System32\DRIVERS\VIAMODEM.sys

R3 W8335XP;NETGEAR WG511v2 54 Mbps Wireless PC Card for Windows XP (8335);C:\WINDOWS\System32\DRIVERS\WG511v2.sys

S3 AWINDIS5;AWINDIS5 Protocol Driver;\??\C:\WINDOWS\System32\AWINDIS5.SYS

S3 CSVirtA;Cisco Systems SSL VPN Adapter;C:\WINDOWS\System32\DRIVERS\CSVirtA.sys

S3 PRISM_ICB;NETGEAR WG511 Wireless LAN Driver;C:\WINDOWS\System32\DRIVERS\WG511ICB.sys

S3 umpusbxp;B2 Serial Port Driver;C:\WINDOWS\System32\DRIVERS\umpusbxp.sys

*Newly Created Service* - CATCHME

.

Contents of the 'Scheduled Tasks' folder

"2007-10-22 16:12:02 C:\WINDOWS\Tasks\Symantec NetDetect.job"

.

**************************************************************************

catchme 0.3.1232 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2007-10-22 17:14:45

Windows 5.1.2600 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2007-10-22 17:16:14

.

--- E O F ---

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:35:09, on 22/10/2007

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\System32\ati2evxx.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\System32\Atiptaxx.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZONELABS\vsmon.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\PROGRA~1\MESSEN~1\Msmsgs.exe

C:\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe

O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: VPN Client.lnk = ?

O4 - Global Startup: NETGEAR WG511v2 Wireless Assistant.lnk = ?

O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll

O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com

O15 - Trusted Zone: *.pandasecurity.com

O15 - Trusted Zone: *.Sony-europe.com

O15 - Trusted Zone: *.Sonystyle-europe.com

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--

End of file - 6467 bytes

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Printer.exe was part of the infection and we deleted it with HJT. Let's clean this up with HJT

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

You need to get the current version of Java, your running an exploitable version. You need to uninstall it via Add/Remove programs and delete the program file also. Then go here http://www.java.com/en/download/manual.jsp and install the correct version for your system. Choose the offline installation. Your new version should be 1.6 update 3.

C:\Program Files\VIDCAP32.EXE <===== I'm not finding anything good about that file. Does it still exist on the machine? If so please scan it here http://www.virustotal.com/ and if they report it being bad uninstall the program and delete all files related.

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