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Hello,

I built a new pc yesterday 
 I noticed my cpu at 50% plus when idle/browsing with no heavy programs running. Everytime I run the task manager or similar programs I downloaded online, the CPU usage will always go down to around 1-5%. I ran a total scan using avast and I dont see any malicious file. I can't see what process/program is the culprit because everytime I check it on the task manager, the usage will suddenly drop and I can no longer see which one is using all the cpu. I've seen similar posts online and here, and tried to resolve it but I dont see any suspicious file and I really don't know which process is the malware.

My Setup is:

i5 10400f Processor, GTX 1660 super 6gb, 16GB Ram, Windows 10.

I hope you can help me find some solution or better yet pinpoint the cause.

Forgive my english.

Thanks a lot

Edited by AdvancedSetup
corrected font issue
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  • Root Admin

Hello @moazkhalid

Just Microsoft doing updates for Windows 10 😄🤣

 

Let us get some logs please so that we can take a look

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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On 4/10/2021 at 12:21 AM, AdvancedSetup said:

Hello @moazkhalid

Just Microsoft doing updates for Windows 10 😄🤣

 

Let us get some logs please so that we can take a look

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

 

Addition.txt FRST.txt

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  • Root Admin

The computer does not look to be infected but it does have both driver errors as well as multiple faulting applications

 

Did you build this computer on your own? Did you follow the instructions for installing Windows and using the provided installation DVD ?

 

 

 

==================== Faulty Device Manager Devices ============

Name: PCI Memory Controller
Description: PCI Memory Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

Application errors:
==================

Error: (04/10/2021 12:24:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program YourPhone.exe version 1.21022.168.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 790

Start Time: 01d72de1bc7f0187

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.168.0_x64__8wekyb3d8bbwe\YourPhone.exe

Report Id: 450968b1-7a34-4ef4-bf68-cc699d4c480f

Faulting package full name: Microsoft.YourPhone_1.21022.168.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

Hang type: Cross-thread

Error: (04/10/2021 03:25:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SearchApp.exe, version: 10.0.19041.844, time stamp: 0x69441820
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf
Exception code: 0xc0000602
Fault offset: 0x000000000010b2dc
Faulting process id: 0x2728
Faulting application start time: 0x01d72d66a09c6198
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 960240aa-8009-4e65-b195-0e1665a87cb1
Faulting package full name: Microsoft.Windows.Search_1.14.0.19041_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Error: (04/09/2021 09:21:39 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 09:21:39 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 09:21:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 02:02:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: wmiprvse.exe, version: 10.0.19041.546, time stamp: 0x5da7ab91
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x80131623
Fault offset: 0x00007ffe41ee200f
Faulting process id: 0x858
Faulting application start time: 0x01d72d38290641f8
Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe
Faulting module path: unknown
Report Id: de535fc3-ea7a-486f-9c4f-e676ba761a25
Faulting package full name:
Faulting package-relative application ID:

Error: (04/09/2021 02:02:06 PM) (Source: .NET Runtime) (EventID: 1025) (User: )
Description: Application: wmiprvse.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unexpected exception thrown from the provider:
 System.IO.FileLoadException:
File name: 'Microsoft.AppV.AppvClientComConsumer, Version=10.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
   at Microsoft.AppV.AppvPublishingServerWMI.AppvPublishingServer.EnumeratePublishingServers()


Stack:
   at System.Environment.FailFast(System.String)
   at WmiNative.WbemProvider.WmiNative.IWbemServices.CreateInstanceEnumAsync(System.String, Int32, WmiNative.IWbemContext, WmiNative.IWbemObjectSink)

Error: (04/09/2021 02:02:05 PM) (Source: Microsoft Security Client) (EventID: 3002) (User: )
Description: Event-ID 3002

 

 

 

 

 

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2 hours ago, AdvancedSetup said:

The computer does not look to be infected but it does have both driver errors as well as multiple faulting applications

 

Did you build this computer on your own? Did you follow the instructions for installing Windows and using the provided installation DVD ?

 

 

 

==================== Faulty Device Manager Devices ============

Name: PCI Memory Controller
Description: PCI Memory Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

Application errors:
==================

Error: (04/10/2021 12:24:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program YourPhone.exe version 1.21022.168.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 790

Start Time: 01d72de1bc7f0187

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.168.0_x64__8wekyb3d8bbwe\YourPhone.exe

Report Id: 450968b1-7a34-4ef4-bf68-cc699d4c480f

Faulting package full name: Microsoft.YourPhone_1.21022.168.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

Hang type: Cross-thread

Error: (04/10/2021 03:25:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SearchApp.exe, version: 10.0.19041.844, time stamp: 0x69441820
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf
Exception code: 0xc0000602
Fault offset: 0x000000000010b2dc
Faulting process id: 0x2728
Faulting application start time: 0x01d72d66a09c6198
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 960240aa-8009-4e65-b195-0e1665a87cb1
Faulting package full name: Microsoft.Windows.Search_1.14.0.19041_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Error: (04/09/2021 09:21:39 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 09:21:39 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 09:21:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/09/2021 02:02:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: wmiprvse.exe, version: 10.0.19041.546, time stamp: 0x5da7ab91
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x80131623
Fault offset: 0x00007ffe41ee200f
Faulting process id: 0x858
Faulting application start time: 0x01d72d38290641f8
Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe
Faulting module path: unknown
Report Id: de535fc3-ea7a-486f-9c4f-e676ba761a25
Faulting package full name:
Faulting package-relative application ID:

Error: (04/09/2021 02:02:06 PM) (Source: .NET Runtime) (EventID: 1025) (User: )
Description: Application: wmiprvse.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unexpected exception thrown from the provider:
 System.IO.FileLoadException:
File name: 'Microsoft.AppV.AppvClientComConsumer, Version=10.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
   at Microsoft.AppV.AppvPublishingServerWMI.AppvPublishingServer.EnumeratePublishingServers()


Stack:
   at System.Environment.FailFast(System.String)
   at WmiNative.WbemProvider.WmiNative.IWbemServices.CreateInstanceEnumAsync(System.String, Int32, WmiNative.IWbemContext, WmiNative.IWbemObjectSink)

Error: (04/09/2021 02:02:05 PM) (Source: Microsoft Security Client) (EventID: 3002) (User: )
Description: Event-ID 3002

 

 

 

 

 

It's good to know it's not infected!

Yes,I did built it on my own

 Do you have any idea how to fix theses drivers and faulting applications?

 

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  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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