Malwarebytes subscription renewal e-mail

[TimDance]

The below is a mail, to all intents and prposes looks genuine. I received it a few days ago, it found its way into junk mail and is suspicious because the subscription has continued and the payment has already been taken. The disturbing thing is that it had the correct date, and price, but the reference or order number was different to the confirmation e-mail I had already received. It would be nice to know if this was legitimate initially and that payment failed at first but after a retry had been accepted.

 

Please advise

 

Kind Regards

 

 

[ code ]   [ / code]

The charge attempt on your Credit/Debit Card failed to process. Act now to avoid subscription cancellation/service interruption for Malwarebytes Premium.

The order: #(reference number) was created automatically as a result of the charge attempt on  by 2Checkout, the authorized reseller of Malwarebytes.

 

 

Login into your myAccount, update your payment information and renew your subscription.

 

 

________________________________

 

Order Details

________________________________

 

 

Website:[ code ] http://www.malwarebytes.com[ / code]

Order Reference No.:

Order date:

Order Total Amount:

 

 

________________________________

 

 

Product/Service name: Malwarebytes Premium

 

Price options: 3 Devices2 Year Subscription.

Product code:

Quantity: 1

Unit price:

Taxes (VAT):

Total price:

 

 

________________________________

 

For more information about your order, you can reach us by email at [ code ] support@2checkout.com.[ / code]

Best regards,

 

________________________________

 

Avangate BV dba 2Checkout

[ code ]www.2co.com[ / code]

 

Click here [ code ]>[ / code]   if you do not want to receive further notifications regarding this matter.

 

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Edited April 9, 2021 by AdvancedSetup
removed potentially private data

[TimDance]

My apologies, I fear I have added the

 and 

incorrectly. how do I edit it?

[Porthos]

7 minutes ago, TimDance said:

The charge attempt on your Credit/Debit Card failed to process. Act now to avoid subscription cancellation/service interruption for Malwarebytes Premium.

The order: #(reference number) was created automatically as a result of the charge attempt on  by 2Checkout, the authorized reseller of Malwarebytes.

 

7 minutes ago, TimDance said:

It would be nice to know if this was legitimate initially and that payment failed at first but after a retry had been accepted.

Yes it is a legitimate email from the Malwarebytes payment processor Avangate BV dba 2Checkout